Experience

Prophecy International Pty Ltd

• Australia
• Software Development
• 1 - 100 Employee

• Software Delivery Manager

  • Nov 2022 - Present

• Senior Project Manager, PMO Lead

  • Jul 2018 - Oct 2022

  - Agile Project Manager responsible for leading the delivery of programs requested by Product Manager- Deliver projects in a professional, defined process, using stage gate processes to keep management informed at all steps of the project lifecycle. Ensuring the necessary information is shared with stakeholders at the required moment in the project phase- Experience in writing business cases, project mandates, high level solution designs, technical detail design documents and writing checkpoint, project health reports- Collaborate with product owners and stakeholders to document requirements in Epics, User Stories to estimate, plan and deliver development tasks in sprints- Working within scrum teams daily, ensuring sprints are groomed, planned, and completed in alignment with roadmap schedule. (Also, patches required for break-fix from support team)- Report on project milestones, schedule adherence, cost to senior leadership- Create product roadmaps, release plans for product owners and stakeholders for future product updates- Develop detailed plans for projects, producing accurate resource and activity plans using JIRA and Confluence- Engage with product owners and team members to ensure agile principles, ceremonies, methodologies are understood and followed. Provide mentoring, training where required within the PMO- Expert knowledge setting up and using Atlassian suite (JIRA Software/Service Desk, Confluence, Bitbucket) Including administration and configuration of Workflows, Projects, Issue Types, Custom Fields, Screens etc- Responsible for the successful implementation of the overall PMO strategy, responsibilities, services, and deliverables Show less



InterSect Alliance Pty Ltd.

• Australia
• Computer and Network Security

• Project Manager

  • Mar 2016 - Jun 2018

  - Agile Project Manager responsible for leading and managing scrum teams daily, ensuring sprints are delivered in an iterative method - Work closely with product owners and stakeholders to document requirements and to track and provide detailed activity reporting - Engage with product owners and team members to ensure agile principles, ceremonies, methodologies are understood and followed - Report on milestones, schedule adherence, cost, quality, scope and objectives - Serve as the point of contact for escalations to project issues, risks - Create product roadmaps, release plans for product owners and stakeholders - Develop detailed plans for projects, including backlogs, sprints within JIRA - Ensure technical documentation is maintained within Confluence Show less



iiNet

• Australia
• Telecommunications
• 500 - 600 Employee

• Software Development Manager

  • Dec 2014 - Mar 2016

  - Agile Development/Project Manager with expertise in project estimation, risk and issue management, resource management, cost management, time management, scope management, change management, and integration management - Manage a team of full-time programmers handling BAU and project tasks - Extensive experience in handling all phases of the development life-cycle from the feasibility/analysis stage to the design stage right through to the implementation and maintenance phase (SDLC) - Agile experience, Certified ScrumMaster (CSM) working daily with Atlassian (JIRA, Confluence) Show less



Adam Internet

• Team Manager, Applications Development & Support

  • Aug 2012 - Dec 2014

  - Manage a team of full-time programmers handling BAU and project tasks- Lead projects delivering new products and services to Adam's customer base. Offering technical expertise in the architecture and development of solutions for complex projects and resolution to architectural challenges as required- Ensure projects follow the software development life-cycle process- Fault resolution; ensure customers are kept informed and issues rectified in a timely manner to meet deadlines and SLAs of Adam’s service catalogue- Staff management; provide constructive feedback to help staff meet their professional and personal development potential. Conduct performance reviews and assist staff in creating learning and development plans- Give recommendations for system enhancements, identifying risks to Adam- Provide reporting and recommendations to key stakeholders on projects, including detailed planning for any remedial actions that are required to ensure projects are delivered on time Show less

• Analyst Programmer, Applications Architect

  • Mar 2011 - Aug 2012

  - Assist the Team Manager in the design of applications and systems to support products and services for Adam’s customer base- Maintain, develop, and upgrade existing systems for front-end and back-end systems used by Adam- Troubleshoot system issues, ensuring system availability for internal and external customers- Support of systems related to accounting functions and processes



Origin Energy

• Australia
• Utilities
• 700 & Above Employee

• Analyst Programmer

  • Nov 2005 - Mar 2011

  - Develop and support systems in .Net; including C# Web Form Applications, Windows Services and Windows Forms- Database creation, support and administration of Oracle, Microsoft SQL Server and Postgres- Creation of wallboard applications for contact centre through Avaya CTI framework & Oasis IVR system- Support legacy web applications based on ASP, VBScript, Oracle and Microsoft SQL Server- Support & Administer Avaya PBX including digital/analog phones, call queues, ACD programming, hunt groups and virtualization- Telstra IN-Control Call Direct, managing inbound exchange call distribution Show less

• Web Administrator

  • Jun 2000 - Nov 2005

  - Support and develop Origin’s intranet sites based on ASP, VBScript, JavaScript and Oracle Server.- Report on intranet activities against established KPI’s using WebTrends Log Analyser software package.- Manage daily housekeeping jobs, which feed intranet content from external sources such as scripted FTP.- Domain management of Internet sites for Origin and it's related businesses.- Internet Information Services (IIS) administration and configuration.- Windows 2000 administration and configuration. Show less

• PC Support Analyst

  • Nov 1998 - Jun 2000