Experience

PEXA UK

• United Kingdom
• Information Services
• 1 - 100 Employee

• Chief Customer Officer (UK)

  • Aug 2021 - Present

  At PEXA, I lead the customer function within the UK business: - Accountable for the UK revenue P&L and delivering against the goals and expectations - End to end ownership of the customer agenda, from initial conversation, through sales, implementation and live - Development of the PEXA ecosystem across lenders, law firms, land registries, origination platforms and the Bank of England - Close engagement with the Bank of England to launch and run the PEXA Pay settlement scheme - Responsible for the UK Salesforce CRM process



Invesco Ltd.

• United States
• Financial Services
• 700 & Above Employee

• Director, Internal Consulting - Head of EMEA

  • Apr 2019 - Aug 2021

  My remit at Invesco was to build a strategic transformation capability of ex-consultants who could accelerate change and transformation across the $1.4Bn Asset Manager. - Built from the ground up a team of 10 across EMEA and APAC with a remit to deliver strategic change across Invesco. - Personally led the ESG transformation programme along with the EMEA Assessment of Value. - Permanent member of the EMEA Operations Committee and extensive ExCo and Group SMD engagement. My remit at Invesco was to build a strategic transformation capability of ex-consultants who could accelerate change and transformation across the $1.4Bn Asset Manager. - Built from the ground up a team of 10 across EMEA and APAC with a remit to deliver strategic change across Invesco. - Personally led the ESG transformation programme along with the EMEA Assessment of Value. - Permanent member of the EMEA Operations Committee and extensive ExCo and Group SMD engagement.



Kearney

• United States
• Business Consulting and Services
• 700 & Above Employee

• Senior Engagement Manager / Project Leader

  • Jun 2014 - Apr 2019

  Focus on retail and challenger banking strategy development, recent experience includes: - Agile organisation design for global retail bank - Organisational and operating model design for challenger bank - Consumer banking product and proposition strategy - Mortgage product strategy - European payments strategy - Unsecured lending business unit strategy - Retailer Payments strategy - Open Banking / PSD2 implementation impact review - Specific proposition and product strategy - Regulatory permissions and Variation of Permissions (VoP) application



Lloyds Banking Group

• United Kingdom
• Financial Services
• 700 & Above Employee

• Technology Delivery Manager

  • Jun 2012 - Sep 2013

  • Managed the design, development and delivery of the strategic technology platform for PPI payment reconciliations and remediation • Led 2 work streams comprising 12 Data Analysts, Business Analysts and Developers using a mixture of Agile and Kanban methodologies • Implemented new initiatives including SharePoint based change management and sprint based project planning, resulting in a much more delivery and task based team mentality. • Reported progress, risks and issues to Programme Working Group. • Tracked the project's progress against plan, ensuring delivery on time and budget and managing any risks due to potential slippage.



KPMG US

• United States
• Financial Services
• 700 & Above Employee

• Assistant Manager

  • Nov 2009 - Jul 2012

  My role with KPMG Data Analytics includes the following: • Liaising with internal and external clients at all stages of an engagement lifecycle, from client introduction meetings to engagement close off; • Business development and organising data analytics workshops with internal and external clients; • Using cutting edge technologies to help clients gain insight and value from • their data including SQL Server (SSMS & SSIS); • Managing the delivery of data analytics support for audits / clients across a wide range of industries and business sizes including a number of FTSE 100 clients. • Reporting on analytical findings and discussing findings with audit teams, management and engagement leads. • Drafting proposals for new work around new uses Forensic Data Analytics, this often includes speaking to sector specialists, meeting the client requirements and drafting a proposal for the undertaken work as well as identifying suitable individuals to support the engagement.



JBA Consulting

• United Kingdom
• Environmental Services
• 400 - 500 Employee

• Graduate Engineer

  • Jun 2008 - Nov 2009

  • Consistently and successfully managed large sections of projects under minimal supervision from the Technical Director. • Developed and presented training courses on the advanced uses of excel and Access utilising VBA and SQL. • Developed expertise in GPGPU and HPC programming in CUDA which resulted in speedups of anywhere between 20-50x over conventional CPU implementations. • Joint winner of the company innovation award. Implemented a source control system within the office to control versioning of software under development.