Experience

Great Eastern Financial Advisers Private Limited

• Singapore
• Financial Services
• 700 & Above Employee

• Financial Services Consultant

  • 2020 - Present



Manulife Financial Advisers Pte Ltd

• Singapore
• Financial Services
• 700 & Above Employee

• Financial Services Consultant

  • May 2017 - 2020



Sysmex Asia Pacific Pte Ltd

• Application Support Specialist

  • Sep 2015 - May 2016

  Sysmex Asia Pacific Pte Ltd is the Regional Headquarters for Sysmex Corporation in Asia Pacific Region. Sysmex is the world leader in Hematological Analyzers. Besides Hematology, Sysmex also deals with Urinalysis, Haemostasis, Clinical Chemistry as well as Immuno-Chemistry.Task & Responsibilities• Specializing mainly in hematology as well as supporting Urinalysis• Providing troubleshooting to non-technical based problems such as QC abnormalities and abnormal results• Trained in all hematology products ranging from the small 3-Part differential (XP-300) to the top of the line 5-Part differential (XN Series)• Well versed in various EQA programs such as CAP and RCPA requirements and process• Conduct training for end users as well as Continual Medical Education• Conducting Workshops and • Part of the role includes building rapport and inter-personal relations with the users• Continuity training includes reading scientific journalsMilestones• Launched the new 6-Part Differential Analyzer (XN-L Series)• Supported the revamping of the Sysmex live QC Monitoring (SNCS)• Supported the Regional Team in establishing regional goals and troubleshooting support• Organizing Hematology Symposium and Conference in Singapore as well as the Region• Developed a workflow improvement system during Preventive Maintenance where instrument performance is checked against the live QC monitoring SNCS



KK Women's & Children's Hospital

• Hospitals and Health Care
• 100 - 200 Employee

• Medical Technologist / Phlebotomist

  • Jan 2011 - Sep 2015

  KK Women’s and Children’s Hospital is Singapore leading hospital for Pediatrics as well as Gynecology and Obstetrics.Task & Responsibilities• Trained mainly in Hematology as well as Clinical Chemistry, Immuno-Chemistry, Urinalysis and Hemostasis• As a Medical Technologist and Phlebotomist, I was in charge of documentation and filing. This role includes preparation for audits and ensuring that proper documentation was readily at hand during audits. Ensuring for proper disposal of documents to protect patient confidentiality was also part of my responsibilities• Conducting training for new staff and continual medical training was part of my responsibilities as a Medical Technologist and Phlebotomist• I was also in-charge of reagent management and inventory • Routine responsibilities includes performing analysis of patients’ samples which includes whole blood, serum, urine and fecal specimens, screening of abnormal peripheral blood films, troubleshooting abnormal sample analysis and Quality Control• Other key roles include evaluation of new analyzers as well as assays on the expanding array of tests• As I was also the most experienced and trained phlebotomist, it was also included in my duties to assist the wards and clinics whenever there was difficulty in performing venipuncture• As I was also a trained paramedic, I helped to set plugs for patients with very fragile and narrow veinsMilestones• Awarded the Service Quality Excellence Award for consecutive quarters from 2012 to 2015• Awarded Service from the Heart Award in 2012• Joint Commission International Re-Certification• ISO Audit and Re-Certification• SAC-Singlas Audit and Re-Certification