Experience

Avtron Power Solutions
• United States
• Electrical Equipment Manufacturing
• 1 - 100 Employee
• Customer Experience Manager

  • May 2023 - Present


Vertiv

• Computer Networking Products
• 1 - 100 Employee

• • Sep 2019 - Apr 2023

• • Jan 2018 - Sep 2019

  - Was the company lead for Vertiv's E-Rate initiative, creating a new K-12 sales process and platform- Successfully connect with end users in the southeastern region of the U.S- Uncover IT needs related to Vertiv's full solution portfolio- Utilize Oracle Salescloud CRM as the one source for reporting andtracking purpose- Work directly with Local Vertiv Offices to ensure a smooth sales processfrom the manufacturer to the end user- As an original member of the Vertiv's inside sales team I have facilitatedtraining for sales development and new hires- I am also working directly with the Vertiv marketing team to create newsales brochures for multiple verticals Show less



RevLocal

• United States
• Advertising Services
• 400 - 500 Employee

• Digital Marketing Consultant

  • Jan 2017 - Nov 2017

  - Direct business to business outside sales position within the Greater Columbus area - In this role, I use all outlets (cold call, going to business' directly, LinkedIn, Facebook, etc.) to reach business owners and set up meetings to educate them on digital marketing and the benefits it has to their business - Consulting business owners on the best marketing strategy that fits both their industry and budget - Utilizing Salesforce to track and update leads from the first contact with potential clients to the closing of the sale - Improved short- and long-term digital marketing strategies Show less



Time Warner Cable

• Telecommunications
• 700 & Above Employee

• Account Consultant

  • Jun 2014 - Nov 2016

  - Successfully worked with small to medium business owners on discovering the best business solution products to fit their needs - Sales representative that set up new business accounts for customers in every state that Time Warner Cable provides service - Achieved a monthly sales quota through obtaining specific sales dollar amounts and PSU's including phone, internet, and television - Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction Show less



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• • May 2013 - Jun 2014

  - Responsible for daily, monthly, and yearly sales goals- Directly oversaw approximately twelve employees while managing all store analytics from rep level growth to year over year store P&L accounts- Reporting based on new accounts, renewal accounts, and dollar of accessories sold- Presented quarterly results and projections to District Manager and Regional Director- Oversaw inventory management with cycle counts, audits and shrinkage control- Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties- Oversaw inventory tracking, management and physical inventory counts- Provided excellent customer service and adhered to all standard practices, maximizing sales and minimizing shrinkage Show less

• • Sep 2011 - Apr 2013

  - Managed retail kiosk to meet daily and monthly sales goals while overseeing approximately five employees- Organized workshops for new customers to learn more about their new phone or tablet from kiosk representatives- Made and published weekly work schedules for myself and my sales representatives- Managed sales team to maximize sales revenue and exceed corporate goals

• Retail Sales Rep.

  • Feb 2008 - Apr 2011

  - Consultative selling approach to fit customers with new activations, renewals, accessories, and data products - Responsible for meeting monthly sales goals and quotas set by upper management - Consistently a leader in sales for the mid-west territory - Made outbound sales calls to contact prospective leads, using effective communication skills - Supported sales management to optimize business development - Consultative selling approach to fit customers with new activations, renewals, accessories, and data products - Responsible for meeting monthly sales goals and quotas set by upper management - Consistently a leader in sales for the mid-west territory - Made outbound sales calls to contact prospective leads, using effective communication skills - Supported sales management to optimize business development