Experience

Vance Brown, Inc.

• United States
• Construction
• 1 - 100 Employee

• Information Technology Engineer

  • Mar 2020 - Present



Sierra Pacific Mortgage Company, Inc.

• United States
• Financial Services
• 700 & Above Employee

• Desktop Support Technician

  • Apr 2019 - Aug 2019

  Over the Summer, I took the opportunity to get more experience in the IT field, and this position really helped improve my knowledge of not only IT and its place in a business, but also helped me understand more about working in a corporate environment. Job Duties: - Create detailed instructions for remote employees to properly set up their home PC’s - Map ports for the company’s internal servers for an eventual system overhaul - Provide technical help for employees encountering problems with their computers - Test potential replacement printers for compatibility with the company’s needs - Managing access for new and offboarded employees to ensure correct permissions Show less



Games Galore

• South Africa
• Advertising Services
• 1 - 100 Employee

• Customer Service Representative

  • Mar 2018 - Jan 2019

  This position was a means of paying rent while in school, however, I believe that it helped me learn some very important customer service and communication skills. Job Duties: • Maintain a friendly relationship with regular and first-time customers • Run weekly tournaments, maintaining the pace and control of 40+ patrons/participants • Replenish and maintain inventory counts, through digital and analog methods • Regularly conduct assessments and purchase of collector cards for resale Show less



Jensen Precast

• United States
• Construction
• 200 - 300 Employee

• Project Intern

  • Jun 2017 - Feb 2018

  Although this internship was originally intended to only work with the sales team, the plant manager saw my value as an Information Systems students, and decided to put my talents to use across both the sales and operation departments. Job Duties: • Database audit of all manufacturing parts, including finished products • Configure and roll out iPad usage to forklift drivers to streamline the loading process • Develop and retain positive relationships with customers by helping them acquire the products needed for their projects • Have a solid knowledge of the products being sold, and their uses in the field • Read and understand subdivision blueprints, make sure the correct product is produced Show less