Solutions Consultant

• Sep 2022 - Present

Eptura is the result of a merger between iOffice + SpaceIQ with Condeco Eptura is the result of a merger between iOffice + SpaceIQ with Condeco

Project Manager

• Mar 2022 - Sep 2022

Condeco acquired Proxyclick January 2022 Condeco acquired Proxyclick January 2022

Customer Success Project Manager

• Jan 2022 - Mar 2022

Working with C-suite and VP-level stakeholders, I lead deployments for Enterprise and special use-case deployments. Responsibilities include use-case discovery, admin and end-user training, account configuration and technical implementation, managing timelines and go-live hypercare. Additionally, I manage relationships for ~20 high-touch accounts, conducting QBRs, product feedback sessions, new feature trainings, general troubleshooting and escalations.

Senior Customer Success Manager

• Jul 2021 - Jan 2022

Customer Success Manager

• Aug 2020 - Jul 2021

Account Manager

• Jan 2019 - May 2020

Epidemic Sound is creating a new music eco-system with a unique licensing model that makes sense for the digital world. Our music is used everywhere - from top media brands to world class content creators to Spotify's mood playlists, and everything in between. I work with clients across industries - media companies, digital publishers, news organizations, social media platforms, Fortune 500, professional sports leagues and franchises, podcast platforms, video game publishers and… Show more Epidemic Sound is creating a new music eco-system with a unique licensing model that makes sense for the digital world. Our music is used everywhere - from top media brands to world class content creators to Spotify's mood playlists, and everything in between. I work with clients across industries - media companies, digital publishers, news organizations, social media platforms, Fortune 500, professional sports leagues and franchises, podcast platforms, video game publishers and more. Handled stages from onboarding to renewal and everything in between.

CDR

• Oct 2017 - Dec 2018

I supported 8+ sales staff with lead gen, cold outbound, inbound sales, BI analysis, invoicing systems, competitor analysis and trained new CDR hires

Marketing and Business Development

• Sep 2016 - Oct 2017

-Execute B2B marketing campaigns across digital, print, social and email -Create content and marketing collateral for web, case studies, pitch decks, articles, newsletters, blogs and social media -Source, research and review new company leads for the OneTeam Collective business accelerator -Execute B2B marketing campaigns across digital, print, social and email -Create content and marketing collateral for web, case studies, pitch decks, articles, newsletters, blogs and social media -Source, research and review new company leads for the OneTeam Collective business accelerator

Sports Marketing Intern

• Dec 2015 - May 2016

-Conducted research to develop sponsorship opportunities -Distributed merchandise and promotional material for athletic events -Assisted with game-day operations, including set-up, in-game promotions, and cleanup

Student Analyst - Tulane Career Center

• Oct 2015 - Feb 2016

-Review database of 1500+ employers with former connections to the Tulane Career Center -Update employer information to ensure that most recent and relevant information is included in database -Recommend administrative actions ranging from posting internships/jobs on website to removing employers from Tulane's Salesforce.com database

Operations & Staffing Intern

• May 2015 - Aug 2015

• Corresponded with 75+ NCAA soccer coaches to hire as staff for 6 EXACT soccer camps • Packaged and shipped equipment vital to executing soccer camps • Researched ideal cities, dates, and facilities for future soccer camps • Corresponded with 75+ NCAA soccer coaches to hire as staff for 6 EXACT soccer camps • Packaged and shipped equipment vital to executing soccer camps • Researched ideal cities, dates, and facilities for future soccer camps

Marketing & Development Intern

• May 2015 - Aug 2015

• Managed social media marketing campaign aimed at expanding brand recognition. Posted 200+ tweets and increased twitter followers by 450 users. • Developed tool for analyzing coach interest in recruits based on identifying key words and phrases in email correspondence between athletes and coaches. • Prepared and presented report of main competitors in college recruiting industry. • Compiled list of relevant statistics for each college-level sport to include on an athlete’s… Show more • Managed social media marketing campaign aimed at expanding brand recognition. Posted 200+ tweets and increased twitter followers by 450 users. • Developed tool for analyzing coach interest in recruits based on identifying key words and phrases in email correspondence between athletes and coaches. • Prepared and presented report of main competitors in college recruiting industry. • Compiled list of relevant statistics for each college-level sport to include on an athlete’s profile. • Created database of 300+ youth and club soccer organizations using Microsoft Excel to contact for partnership with Prep Hero. • Wrote articles regarding college recruiting process for dissemination to Prep Hero’s user-base. Show less • Managed social media marketing campaign aimed at expanding brand recognition. Posted 200+ tweets and increased twitter followers by 450 users. • Developed tool for analyzing coach interest in recruits based on identifying key words and phrases in email correspondence between athletes and coaches. • Prepared and presented report of main competitors in college recruiting industry. • Compiled list of relevant statistics for each college-level sport to include on an athlete’s… Show more • Managed social media marketing campaign aimed at expanding brand recognition. Posted 200+ tweets and increased twitter followers by 450 users. • Developed tool for analyzing coach interest in recruits based on identifying key words and phrases in email correspondence between athletes and coaches. • Prepared and presented report of main competitors in college recruiting industry. • Compiled list of relevant statistics for each college-level sport to include on an athlete’s profile. • Created database of 300+ youth and club soccer organizations using Microsoft Excel to contact for partnership with Prep Hero. • Wrote articles regarding college recruiting process for dissemination to Prep Hero’s user-base. Show less

Laboratory & Clinical Research Assistant

• Jun 2014 - Aug 2014

-Designed and conducted research into pathogenesis of scleroderma and fibrosis -Collected clinical data and observed clinical consultations -Analyzed medical records and biological assays for various medical studies -Acknowledged for research in The Journal of Rheumatology published article -Designed and conducted research into pathogenesis of scleroderma and fibrosis -Collected clinical data and observed clinical consultations -Analyzed medical records and biological assays for various medical studies -Acknowledged for research in The Journal of Rheumatology published article

Summer Intern

• Jul 2013 - Aug 2013

• Compiled asset data into Excel spreadsheets to maintain organized financial records, analyzed and updated customer information to ensure accuracy • Maintained warehouse inventory, including receiving and shipping inventory, picking orders for customers, and warehouse reorganization • Refurbished hard drives for backup usage, dismantled and discarded damaged technological equipment • Compiled asset data into Excel spreadsheets to maintain organized financial records, analyzed and updated customer information to ensure accuracy • Maintained warehouse inventory, including receiving and shipping inventory, picking orders for customers, and warehouse reorganization • Refurbished hard drives for backup usage, dismantled and discarded damaged technological equipment