Andrew Horridge
Operational Excellence Director at BGIS UK & Europe- Claim this Profile
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Bio
Stuart Auger CIWFM
I worked with Andrew at CBRE, although our paths also crossed whilst he was at Wates. It was a pleasure to work with him, and I was impressed by his work ethic, communication skills, and he easily adjusts to any given situation or business dynamics. But what makes him stand out is his ability to approach challenges with innovative and novel solutions. I found that Andrew was a very strategic, and innovative lead, he always questioned, probed and developed a range of solutions to overcome operational challenges, and was totally driven to develop the best outcome to focus on continual improvement and ultimately, customer satisfaction. He provided great direction and leadership to his team, as well as others that he worked with.
Kevin Leach
I’ve known Andrew for 5 years and without fail throughout that time he has been relentless in his drive for improvement in FM services either through technology or people development. Be aware though: you will need a team of people to support him as he comes up with far more ideas than one person can deliver!
Stuart Auger CIWFM
I worked with Andrew at CBRE, although our paths also crossed whilst he was at Wates. It was a pleasure to work with him, and I was impressed by his work ethic, communication skills, and he easily adjusts to any given situation or business dynamics. But what makes him stand out is his ability to approach challenges with innovative and novel solutions. I found that Andrew was a very strategic, and innovative lead, he always questioned, probed and developed a range of solutions to overcome operational challenges, and was totally driven to develop the best outcome to focus on continual improvement and ultimately, customer satisfaction. He provided great direction and leadership to his team, as well as others that he worked with.
Kevin Leach
I’ve known Andrew for 5 years and without fail throughout that time he has been relentless in his drive for improvement in FM services either through technology or people development. Be aware though: you will need a team of people to support him as he comes up with far more ideas than one person can deliver!
Stuart Auger CIWFM
I worked with Andrew at CBRE, although our paths also crossed whilst he was at Wates. It was a pleasure to work with him, and I was impressed by his work ethic, communication skills, and he easily adjusts to any given situation or business dynamics. But what makes him stand out is his ability to approach challenges with innovative and novel solutions. I found that Andrew was a very strategic, and innovative lead, he always questioned, probed and developed a range of solutions to overcome operational challenges, and was totally driven to develop the best outcome to focus on continual improvement and ultimately, customer satisfaction. He provided great direction and leadership to his team, as well as others that he worked with.
Kevin Leach
I’ve known Andrew for 5 years and without fail throughout that time he has been relentless in his drive for improvement in FM services either through technology or people development. Be aware though: you will need a team of people to support him as he comes up with far more ideas than one person can deliver!
Stuart Auger CIWFM
I worked with Andrew at CBRE, although our paths also crossed whilst he was at Wates. It was a pleasure to work with him, and I was impressed by his work ethic, communication skills, and he easily adjusts to any given situation or business dynamics. But what makes him stand out is his ability to approach challenges with innovative and novel solutions. I found that Andrew was a very strategic, and innovative lead, he always questioned, probed and developed a range of solutions to overcome operational challenges, and was totally driven to develop the best outcome to focus on continual improvement and ultimately, customer satisfaction. He provided great direction and leadership to his team, as well as others that he worked with.
Kevin Leach
I’ve known Andrew for 5 years and without fail throughout that time he has been relentless in his drive for improvement in FM services either through technology or people development. Be aware though: you will need a team of people to support him as he comes up with far more ideas than one person can deliver!
Credentials
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Being a Good Mentor
LinkedInNov, 2022- Nov, 2024
Experience
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BGIS UK & Europe
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United Kingdom
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Facilities Services
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100 - 200 Employee
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Operational Excellence Director
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Jul 2023 - Present
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CBRE Global Workplace Solutions (GWS)
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United States
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Real Estate
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700 & Above Employee
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Operations Director
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Dec 2019 - Jul 2023
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Account Director
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Jan 2019 - Dec 2019
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Wates Smartspace FM
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Milton Keynes, United Kingdom
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Key Account Director
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Sep 2012 - Dec 2018
Providing strategic direction, consistent delivery and contract growth to a premium automotive brand. Design, develop and implement strategic vision to improve the operational delivery and consistency of service throughout the clients multi site portfolio. Development of customer relationship building ensuring all stakeholders fell valued as customers. Providing strategic direction, consistent delivery and contract growth to a premium automotive brand. Design, develop and implement strategic vision to improve the operational delivery and consistency of service throughout the clients multi site portfolio. Development of customer relationship building ensuring all stakeholders fell valued as customers.
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Serco
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IT Services and IT Consulting
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700 & Above Employee
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Contract Manager
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Jul 2008 - Sep 2012
Delivery of integrated facilities management services to a leading motor manufacturer/importer and Financial Services company. Delivery of integrated facilities management services to a leading motor manufacturer/importer and Financial Services company.
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Senior Account Manager
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Jan 2007 - Jul 2008
Development and transition of catering and bundled service accounts into facilities management contracts through client relationship and organic growth. Development and transition of catering and bundled service accounts into facilities management contracts through client relationship and organic growth.
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Operations Manager
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Aug 2003 - Dec 2006
Client account, service delivery, budgetary management and profit responsibility for 6 major clients encompassing 21 separate facilities, in excess of 3 million sqft. Controlling a total business turnover of £15m, including a contracted turnover of £10m and an estimated additional works turnover of £5m. 6 direct reports, 102 indirect reports and numerous outsourced resident trades. Implementation of monthly management reports to all sites to include Key performance indicators (KPIs), financial, environmental, operational, energy usage and labour resource information. Show less
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Contract Manager
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Jan 2002 - Jul 2003
Operational control of all FM services to a large Automotive HQ in Luton, to include: 10-acre corporate Head Office comprising 206k sqft of office space. Outlying office and workshop accommodation in Luton, Maidenhead, Cardiff and Poole of approximately 140ksqft. 63 acres of vehicle storage facilities. Responsible for an FM team of 9 direct reports and 5 contract reports. Full financial control of £2M budget. Operational control of all FM services to a large Automotive HQ in Luton, to include: 10-acre corporate Head Office comprising 206k sqft of office space. Outlying office and workshop accommodation in Luton, Maidenhead, Cardiff and Poole of approximately 140ksqft. 63 acres of vehicle storage facilities. Responsible for an FM team of 9 direct reports and 5 contract reports. Full financial control of £2M budget.
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Regional Facilities Manager
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Apr 2001 - Dec 2001
Managing FM contract for HQ of a Global technology company.Sales and Marketing Opus 4 to fast growing business in the Thames Valley area including bidding, implementation and operation.
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Facilities Manager
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Jul 1998 - Mar 2001
Managing the European HQ of of global Technology Company. 110sqft including relocation. Covering all FM services.
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Project Manager
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Jan 1997 - Jul 1998
Providing mobile and resident site contract managment accross the North of England. All Mechanical and electrical maintnenance.
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Senior Project Engineer
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Jan 1995 - Dec 1996
Hard Service mobile maintenance and projects
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Project Engineer
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Jan 1994 - Dec 1994
Hard Service mobile maintenance management and projects support.
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Assistant Project Engineer
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Jan 1993 - Dec 1993
Hard Services mobile maintenance contract management
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Apprentice
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Jan 1989 - Dec 1992
Learning and developing in the installation and maintenance of Building Services business sector.
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Education
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1991 - 1993
The University of Salford
HNC, Building Services -
1989 - 1991
Stockport College of Technology
ONC, Building Services -
1984 - 1989
Sale Moor School
Community
