Experience

Homage

• Singapore
• Hospitals and Health Care
• 300 - 400 Employee

• Account Manager

  • Dec 2022 - Present

• ICS Operations Manager

  • May 2022 - Dec 2022

• Project Director

  • Oct 2021 - Apr 2022

• Covid Project Manager

  • Jun 2021 - Apr 2022

• STC Operations Lead

  • Mar 2020 - Jun 2021

• Carepro Operations Associate

  • Oct 2019 - Mar 2020



Oravel Stays Private Ltd

• India
• 100 - 200 Employee

• Business Development Manager

  • May 2019 - Aug 2019

  1) In charge of transformation, project management of hotel, to do audit for all the rooms in the hotel and to take note of what works is required to be done to match the company’s hotel room standards. 2) Day to day operations on site at existing hotels on our platform, to enhance customer experience and improve the rating of our existing hotel, to bring in maximize revenue and review for our partners. 3) Partnering with hotel owners to co brand and to help manage their OTAs to bring up occupancy rate for our partners. Show less



PLUM

• Hong Kong
• Food & Beverages
• 1 - 100 Employee

• District Manager

  • Feb 2018 - Jan 2019

  1) User Acquisition Team Lead, hiring of part timers without EA and achieving 200 user growth per day through out 3 Districts. 2) In charge of Operations cost efficiency to reduce cost on manpower and logistic and get the tasking done perfectly nevertheless. 3) Manage and provide effective leadership to the operations staff in the Company / Part timer. 4) Manage the growth and expansion of the District sales orders and manpower 5) Liaise across business functions (i.e. customer service, marketing) for updates on progress of tasks and availability of resources to facilitate campaigns 6) Operations planning for lunch delivery as well as Onsite Management of staff. 7) Deputy District Manger of Raffles place to ensure sales increase of lunch orders and closing corporate lunch ordering and operations excellence. Show less



Captain K Seafood Tower

• Singapore

• Outlet Manager

  • May 2016 - Jul 2017

  1) First 2 Full timers of the restaurant and used my skill in the F&B Industry to provide smooth operations of the restaurant’s services and training of service staff. 2) Managing and In charge of Operations & Sales for Middle Road outlet upon its opening. 3) Responsible of cleanliness, Staff’s Training, Logistic and supply needs as well as sales for the Outlet. 4) Developing and implementation of quality customer service for staff, Guideline for sales of exclusive food item and Dinner operations for seating arrangements to maximise number of seating in a Lunch/Dinner service. Show less