Experience

Cycling UK

• United Kingdom
• Non-profit Organizations
• 100 - 200 Employee

• Senior Project Officer

  • Feb 2023 - Present



J & A Consultants (Ivinghoe) Ltd

• Independent Consultant in Hospitality & Business Management

  • Feb 2010 - Present

  Providing Interim and Consultancy services to Hospitality based businesses Providing Interim and Consultancy services to Hospitality based businesses



ISS Defence

• RAF Marham

• Station General Manager

  • Apr 2011 - May 2013



Sodexo

• France
• Facilities Services
• 700 & Above Employee

• Regional Director

  • 1999 - 2010

  Southwark Cathedral, Churchill Museum and Cabinet War Rooms and HMS BelfastSuccessfully renegotiated contracts to improve the EBIT performance of 2 contracts by in excess of £100,000 and extending both contracts by 2 yearsOversaw £600,000 investment restoration and refurbishment in 2 venues. Delivered to budget and timeDeveloped new teams and processes to improve EBIT performance across region year on year by 40%Oversaw the integration of Catamaran Cruisers Ltd into Sodexo Ltd, driving out longer term efficiencies Show less

• CHANGE MANAGER

  • Feb 2002 - Jul 2004

  Sodexho Prestige, B&I National Accounts, Director's Table and EducationImplemented and managed project plan, using Prince 2 principles of project management, this ensured delivery of the defined deliverables within the agreed time frame

• REGIONAL DIRECTOR

  • Jan 2001 - Feb 2002

  Sodexho Prestige, responsible for sites including Lord's Cricket Ground, HMS Belfast, Business Design Centre, Royal Horticultural Halls, Newbury/Epsom/Kempton Park and Sandown Racecourses Presented reports to board level both internally and to our clientsImplemented personal development plans for 6 Business Managers which resulted in zero turnover for this critical level of employee

• CATERING SERVICES DIRECTOR

  • Jan 1999 - Jan 2001

  Sodexho Prestige responsible for Lord's Cricket GroundDeveloped, in conjunction with the Sales Manager, a new strategy for selling non-match day business this increased sales by 15% above budget expectations for financial



Catamaran Cruisers Ltd

• DIRECTOR OF OPERATIONS

  • Jul 2004 - May 2008

  owned subsidiary of Sodexho Alliance, with turnover of £7.5m and EBIT of £658k Implemented new senior structure ensuring key personnel in correct roles enabling the business to increase sales by in excess of 20% over 3 years Rationalised the overall structure of the business to improve business efficiencies thereby reducing the overhead cost of the company Developed and now implemented new strategic direction for the business to enable the business to realistically grow threefold over the next 10 years and to take EBIT performance to 20% over the next 3 years Increased EBIT from 3.2% to 17.4% over 5 year period, through effective KPI management and redirection of the business Managed relationship with Trade Union (RMT), to maintain the operating effectiveness of the business Developed, in conjunction with key supplier partner, a new web based ticketing system providing full visibility of live transactions at 6 remote sites improving control, efficiency and customer satisfaction Show less



Alexander Catering (Events) Ltd

• GENERAL MANAGER

  • Jan 1998 - Jan 1999

  responsible for: Madejski Stadium Planned and co-ordinated the mobilisation of this new contract with a 5 week lead time Delivering retail operations to 24,000 fans and hospitality catering to in excess of 700 guests on the stadiums opening day Developed business in excess of £2M in first 12 months of operation responsible for: Madejski Stadium Planned and co-ordinated the mobilisation of this new contract with a 5 week lead time Delivering retail operations to 24,000 fans and hospitality catering to in excess of 700 guests on the stadiums opening day Developed business in excess of £2M in first 12 months of operation



Compass

• GENERAL MANAGER

  • Jan 1989 - Jan 1998

  ordinated and delivered the catering operations for major International matches including Rugby World Cup 1991 Developed, in conjunction with the client, the catering operations at the world's largest flower show and ensured that the overall product met with customer expectations, through a constant process of evaluation of customer and client feedback ordinated and delivered the catering operations for major International matches including Rugby World Cup 1991 Developed, in conjunction with the client, the catering operations at the world's largest flower show and ensured that the overall product met with customer expectations, through a constant process of evaluation of customer and client feedback