Experience

Kumoco

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Solution Design at Vodafone

  • Aug 2019 - Present

  London, United Kingdom



NTT DATA

• Japan
• IT Services and IT Consulting
• 700 & Above Employee

• Solution Design at Virgin Media

  • Jan 2018 - Feb 2019

  Hammersmith Virgin Media - Working in the Managed Services sector in NTT Data for Virgin Media I am the lead End-to-End Solution Designer for Netflix Billing and a TV Streaming service (Horizon Go For Staff). Working with the Pan European Architecture teams to design innovative and market leading products in Digital Entertainment. The latest Set Top Boxes from Virgin are 10x more capable than the TiVo predecessor and coupled with up to 350Mbps cable and fibre services are capable of producing innovative… Show more Virgin Media - Working in the Managed Services sector in NTT Data for Virgin Media I am the lead End-to-End Solution Designer for Netflix Billing and a TV Streaming service (Horizon Go For Staff). Working with the Pan European Architecture teams to design innovative and market leading products in Digital Entertainment. The latest Set Top Boxes from Virgin are 10x more capable than the TiVo predecessor and coupled with up to 350Mbps cable and fibre services are capable of producing innovative solutions. Working with user stories and Business Analyst skill sets to optimise the customer experience making customers “sticky”. Netflix Billing customers add Netflix to their Virgin Media viewing experience while being billed directly by Virgin Media. I wrote the Solution Design / delivered the service (5/2/19). Horizon Go 360 is an innovative TV Streaming service using Liberty Global (parent company) technology to stream live digital TV content their mobile devices / Windows 10. A free staff version was designed and delivered with a fixed set of entitlements (5/12/18). Show less



Cartesian

• United Kingdom
• Business Consulting and Services
• 100 - 200 Employee

• Solution Design at Vodafone

  • Jul 2013 - Jul 2017

  bracknell My current role is as a Service Designer and Roadmap & NPD Analyst for Vodafone in Bracknell. I worked as the Service Assurance lead for the following products and programmes:- Cloud Services (Amazon, Microsoft, HP) Managed Voice Recording - Verint software and a built in bridge solution in conjunction with Cisco hardware and Call Manager Next Generation Access Self Build - Ethernet First Mile, FTTC, FTTP Ethernet Standard Access - new low cost of entry Ethernet Service for… Show more My current role is as a Service Designer and Roadmap & NPD Analyst for Vodafone in Bracknell. I worked as the Service Assurance lead for the following products and programmes:- Cloud Services (Amazon, Microsoft, HP) Managed Voice Recording - Verint software and a built in bridge solution in conjunction with Cisco hardware and Call Manager Next Generation Access Self Build - Ethernet First Mile, FTTC, FTTP Ethernet Standard Access - new low cost of entry Ethernet Service for customers without a Vodafone NTE Hosted Microsoft Services - Providing the telecoms solution for Lync, Exchange and SharePoint services for large customers Several Security projects for which SC clearance is required (now obtained) Show less



BT Group

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Solution Designer

  • Apr 2006 - Aug 2012

  Responsible for the specification, configuration, integration, and trouble-shooting of Datacomms networks with an ongoing involvement in Product Management and Strategy. Working in a team of OSS designers, Network Testers, Network Designers, and ORT managers to ensure end-to-end delivery of high quality components. Responsible for BT MPLS Solution Designs for Reuters which forms the corner stone of BT’s Financial Portfolio.

• Technical Product Manager

  • Oct 2004 - Apr 2006

  Responsible for BT’s DSL Node Expansions for several countries and management and resolution of In-Life issues across a broad range of BT portfolios. Provides input to Statements of Requirement (SoRs), Market Requirement Definitions (MRDs), and Product Requirement Definitions (PRDs). BT MPLS can now be reached from 173 countries, 117 of them with Native IP from over 1,250 PoPs



BT Group

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Integration Engineer

  • 2004 - 2004

  Working for BT Exact in the Network Integration Team – responsible for testing BT’s MPLS Network equipment prior to live deployment. Working with design and support teams writing Test Specification documents and carry out testing using traffic generation tools such as Smartbits and IXIA. Lead engineer on the TDP to LDP Migration Programme, and Report Generation tools for ADSL and SDSL. Programming class of service (CoS) and quality or service (QoS) parameters into MPLS providing a… Show more Working for BT Exact in the Network Integration Team – responsible for testing BT’s MPLS Network equipment prior to live deployment. Working with design and support teams writing Test Specification documents and carry out testing using traffic generation tools such as Smartbits and IXIA. Lead engineer on the TDP to LDP Migration Programme, and Report Generation tools for ADSL and SDSL. Programming class of service (CoS) and quality or service (QoS) parameters into MPLS providing a differentiated service to global customers. Test reports and executive summaries provide vital evidence to field engineers/management teams. Technology IP, MPLS, xDSL IP Routers Cisco 831, 828, 837, 1651, 1721, 2600, 7200, 7500 IP Switches Cisco 5500, 6500 Routing Protocols OSPF, BGP, IP VPN, VLAN, MPLS Operating Systems IOS 11-12, Windows XP, Solaris 8/9 Specific test tool Smartbits Network Traffic Generator, IXIA Other DHCP, TFTP, FTP, DNS, ACLs Show less



Ericsson

• Sweden
• Telecommunications
• 700 & Above Employee

• Senior Integration Engineer

  • 2002 - 2004

  Responsible for network design/support of GPRS and 3G test networks. The lab is used as a test environment to support live Vodafone issues. Software or configuration issues are identified and solved in a fail-safe environment. Many hundred test cases were completed to budget and schedule. Inter-working issues with multiple vendors’ equipment were identified for design input. Handled rapidly changing requirements and out-of-hours support for a test team of between 30-50 individuals.

• NGN/IP Engineer

  • 2001 - 2002

  NGN/IP Engineer Improved BT's wire-line telecom and data capacity implementing an Ericsson solution with ATM switches with VoATM in conjunction with IPoATM capability. Involved with system demonstrations, proving the technology, installation, configuration and key support role. Technology VoATM IP Routers Juniper M10 IP Switches Ericsson AXD 301 Operating Systems JUNOS 5.5 Windows NT, Solaris 7/8 Specific test tool Nethawk… Show more NGN/IP Engineer Improved BT's wire-line telecom and data capacity implementing an Ericsson solution with ATM switches with VoATM in conjunction with IPoATM capability. Involved with system demonstrations, proving the technology, installation, configuration and key support role. Technology VoATM IP Routers Juniper M10 IP Switches Ericsson AXD 301 Operating Systems JUNOS 5.5 Windows NT, Solaris 7/8 Specific test tool Nethawk Protocol Analyser

• Pre-Sales Consultant

  • 1998 - 2001

  Pre-Sales consultant specialising in Enterprise networks using Cisco routing and switching products. Resilient architectures, dial-up (ISDN), and VoIP access solutions. Specialised in Performance and Alarm Management Systems in particular HP Openview, Cisco Works 2000, and Cisco View on Sun Solaris Platforms. Systems Engineering and Implementation roles looking into new technology and working in staging, testing and system proving environment prior to delivery.

• Senior Systems Engineer

  • 1996 - 1998

  Senior Speech Applications Engineer designed and developed Interactive Voice Response as concept demonstrations and trials. Liaised with product specialists in order to promote speech applications to customers and third parties at home and abroad. Industrialised the "Callminder" service by improving system performance making it suitable for deployment.  System design, Feasibility Reports, Requirements Specs  Application development, testing, and quality control  Technical expert… Show more Senior Speech Applications Engineer designed and developed Interactive Voice Response as concept demonstrations and trials. Liaised with product specialists in order to promote speech applications to customers and third parties at home and abroad. Industrialised the "Callminder" service by improving system performance making it suitable for deployment.  System design, Feasibility Reports, Requirements Specs  Application development, testing, and quality control  Technical expert for Speech Applications/Recognition  Customer demonstrations and presentations



BT Group

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Smartcard Engineer

  • 1994 - 1996

  Testing, configuration, and deployment of Smartcard application services including the Mondex trial. On Mondex Smartcards were assessed as a cash alternative in the UK town of Swindon. The trial ran for 18 months from 1996 assessing card usage patterns.  Security issues of Smartcard access  System connectivity using X25  Charging and usability issues  Web commerce and micro-payments studies

• Speech Applications Engineer

  • 1986 - 1994

  Conceived, designed, and implemented the first automated telephone-banking services in the UK. Designed, Developed, and Deployed speech applications including BT Callminder (the first UK exchange based answer-phone service) still in use today.  Development throughout entire project life-cycle  Application design, evaluation, and trouble shooting  Technical design, coding and debugging  System performance improvement and usability issues  Configuration Management and VV&T… Show more Conceived, designed, and implemented the first automated telephone-banking services in the UK. Designed, Developed, and Deployed speech applications including BT Callminder (the first UK exchange based answer-phone service) still in use today.  Development throughout entire project life-cycle  Application design, evaluation, and trouble shooting  Technical design, coding and debugging  System performance improvement and usability issues  Configuration Management and VV&T strategy  Responsible for all voice recording and editing  Remote retrieval of fax and email using text-to-speech