Andrew Harris
Desktop Support Analyst at Space Micro Inc.- Claim this Profile
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Bio
Experience
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Space Micro – Powered by Voyager Space
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United States
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Defense and Space Manufacturing
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1 - 100 Employee
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Desktop Support Analyst
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Mar 2020 - Present
Analyse the support for small space desktops. Analyse the support for small space desktops.
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Charter Communications
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United States
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Telecommunications
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700 & Above Employee
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CSR- Video Repair
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Jan 2019 - Mar 2020
High intensity, fast paced call center environment handling customers of all ages from all corners of the nation. Trouble shooting customers technical, billing, and service issues and concerns while utilizing multiple ticketing systems; including the dispatching of technicians, status updates for missing or shipped equipment, damage claims. Also provide additional service information and support for customers with special needs and/or other health impairments. High intensity, fast paced call center environment handling customers of all ages from all corners of the nation. Trouble shooting customers technical, billing, and service issues and concerns while utilizing multiple ticketing systems; including the dispatching of technicians, status updates for missing or shipped equipment, damage claims. Also provide additional service information and support for customers with special needs and/or other health impairments.
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International Coffee & Tea LLC
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United States
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Food & Beverages
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1 - 100 Employee
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Barista
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Mar 2016 - Jan 2019
Worked in a customer forward position customizing the experience to each customer. Streamlined processes for efficiency while maintaining or improving effectiveness and quality. Developed and executed small scale marketing practices to increase visibility and awareness within the local community. Worked in a customer forward position customizing the experience to each customer. Streamlined processes for efficiency while maintaining or improving effectiveness and quality. Developed and executed small scale marketing practices to increase visibility and awareness within the local community.
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Freelance
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Greater San Diego Area
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Artist
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Jun 2015 - Jan 2019
Independent work for clients designing product packaging, logos, web design/layout, digital paintings as well as 3D modeling. Independent work for clients designing product packaging, logos, web design/layout, digital paintings as well as 3D modeling.
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Legend
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United States
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Entertainment
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100 - 200 Employee
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Stereo Artist
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Jan 2011 - May 2015
Conversion, artifact removal, integration of cg elements, regraining, creating clean plates and alpha mattes for theatrical films in stereoscopic 3D in a fast paced production pipeline environment using Mocha, Nuke, and a suite of proprietary software while leading a team of up to 15 artists. Was temporarily relocated to Toronto to head up training of new artist hires in company practices and technique for a new production facility. Conversion, artifact removal, integration of cg elements, regraining, creating clean plates and alpha mattes for theatrical films in stereoscopic 3D in a fast paced production pipeline environment using Mocha, Nuke, and a suite of proprietary software while leading a team of up to 15 artists. Was temporarily relocated to Toronto to head up training of new artist hires in company practices and technique for a new production facility.
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Hi Road Productions
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Advertising Services
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1 - 100 Employee
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Freelance Animator
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Oct 2010 - Dec 2011
Created animatics and did touch-up work for test commercials. Created animatics and did touch-up work for test commercials.
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Instructor
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Jun 2005 - Mar 2008
Created assignments and larger scale projects for San Diego High School ROP Graphic Design as well as teach class instructor to use Photoshop. Held private lessons on Photoshop, drawing techniques, and 3D modeling/animation. Created assignments and larger scale projects for San Diego High School ROP Graphic Design as well as teach class instructor to use Photoshop. Held private lessons on Photoshop, drawing techniques, and 3D modeling/animation.
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Freelance Illustrator
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Oct 2006 - Apr 2007
Created black and white artwork for various creatures and races as well as a series of full color large format digital paintings for use in "SageQuest" the tabletop role playing game. Created black and white artwork for various creatures and races as well as a series of full color large format digital paintings for use in "SageQuest" the tabletop role playing game.
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Freelance Illustrator
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Mar 2006 - Apr 2006
Created several characters and a series of illustrations for use in promotional material in print as well as on the web. Created several characters and a series of illustrations for use in promotional material in print as well as on the web.
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Web Designer
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2000 - 2006
Was hired on by regional head of SCBWI to design, create and maintain regional chapters website. Was hired on by regional head of SCBWI to design, create and maintain regional chapters website.
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Corky’s Pest Control
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San Marcos, CA
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Assistant Artist
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Dec 1999 - Feb 2001
Designed layouts and images for advertising (notification mailers, door hangers, and service reminders). Assisted in mailing address database maintenance. Designed layouts and images for advertising (notification mailers, door hangers, and service reminders). Assisted in mailing address database maintenance.
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Education
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San Diego Culinary Institute
Commis de Cuisine -
The Art Institute of California-Los Angeles
Game Art & Design -
The Art Institute of California-San Diego
Bachelor's degree, Media Arts & Animation