Experience

Best Practice Network

• United Kingdom
• Education Administration Programs
• 100 - 200 Employee

• NPQ Online Programme Lead

  • Sep 2022 - Present

  • Maintain oversight of 500+ leadership mentors (LM) and leadership performance coaches (LPC) deployment, quality assurance, improvement planning, and participant engagement • Monitor 20,000+ participants in programme • Ensure a robust suite of reports and performance data is available through effective monitoring and measurement of KPIs including participant satisfaction and levels of engagement • Work with the e-Learning and NPQ Design &Development and participant support teams to ensure online content and systems are of high quality, workforce deployment and fidelity to overall NPQ programme structure and approach are adhered to • Liaise with the Lead Coach Practitioner to support the successful commitment and increased engagement levels of in-school performance coaches (ISPCs) • Provide workforce training, induction, support and challenge to leadership mentors and leadership performance-coaches, through the effective use of the lead LM and LPC teams. • Lead regular support team briefings, relevant online workforce workshops, and attend NPQ development team meetings • Track and analyse participant and workforce evaluations including identification of trends, interventions, and guidance to inform development activity and reporting at the end of a learning cycle and end of term • Produce management reports that contribute to NPQ Development Team clarity about strengths and weaknesses across online learning cycle provision and participant engagement at the end of a learning cycle • Maintain Continuous Quality Improvement practice implementation and workforce oversight, in line with the agreed process and standards • Identify effective leadership mentors, leadership performance coaches and participant practice to model and set a standard for expectations and success. • Collaborate with Assessment Centre and Assessment Lead to maintain insight and understanding of additional participant guidance in support of successful final summative assessment submission Show less



MPCT Military Academy

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Quality Control Manager

  • Sep 2021 - Sep 2022

  As Quality Manager I was the lead point of contact for the MPCT Schools work-placed programme and I ensure we have the correct work-place programmes in Wales. This requires me to liaise with Awarding Bodies, Business Managers and Lead Standard Verifiers on new and potential developments.• Ensure the Pre-16 provision meets company KPI’s.• Lead and maintain the development of work-based learning through our MPCT Schools• Collaborate with Qualification in Wales, Awarding Bodies to strengthen relationships. • Create and retain standardisation meeting minutes and actions. • Ensure MPCT Schools is compliant to Ofsted, Estyn and other bodies• Lead development of initiative programmes, creation of teaching and assessment resources.• Embed and monitor that MPCT values (PRIDE - Physical & Mental Health, Respect, Integrity, Dedication, Empathy) is present in MPCT Schools• Lead on all aspects of MPCT Schools Quality Cycle & Assurance. • Lead on MPCT Schools Quality Monitoring Plan, present finding to company SLT.• Forecast, monitor, manage and report on work-based learning qualification achievement data in England and Wales, ensuring achievement rates are consistently above national and internal benchmarks. • Create, plan and implement teaching observations.• Implement CPD for staff.• Liaise and partner with Local Authorities, Schools, Awarding Bodies and Business Managers. Show less

• Head of Schools (Pre-16 Training Provider)

  • Sep 2020 - Sep 2022

  -Head of the pre-16 provision over England and Wales for MPCT.-Oversee all existing and new client contracts.-Collaborate with Marketing and Business development departments on business growth strategies and new locations.-Manage a growing team of Instructors, Lead Instructors, Centre Managers and Regional Managers. -Designated Safeguarding Lead, work directly with Director of Risk and Head of Safeguarding and -Compliance on regulations. -Work in partnership with HR to recruit new staff and provide CPD for existing employees. Responsible for designing and training all new Pre-16 staff, supported by Head of Learning and Development.-Manage two Regional Managers to ensure we meet KPIs, quality & standards and customer service expectations.-Report to Deputy CEO Show less

• Regional Operations Manager

  • Jul 2018 - Sep 2020

  -Oversee pre-16 provision throughout Wales.-Curriculum development and design through to implementation for vocational qualifications.-Quality control from training, Internal Verification and External Verification of qualifications.-Manage a team of 10 Instructors, Lead Instructors and Centre Managers-Ensure the provision meets Estyn and internal standards and values.-Oversee the customer service of over 130 Schools and Local Authority Contracts.-Support Head of Schools.

• Centre Manager

  • Jun 2013 - Jul 2018

  As a Manager I am responsible for a small team whilst also developing and implementing the course curriculum, vocational Level 2 qualifications. Key part of my role is to manage a programme for 200 learners from a variety of schools and alternate provision consisting of 50% academic and 50% physical training with the inclusion of essential skills to challenge all abilities.The ethos of the company is to engage and motivate individuals which is done through a mixture of energising activities which assist in developing social skills. One of my responsibilities is to liaise with senior staff in schools, local councils, Welsh Assembly and Pupil Referral Units.Part of my role also includes interviewing potential learners and assessing the correct provision based on their needs and personal goals.Another one of my duties is to open initial start paper work which will set positive goals for each student and ensure that their details are entered correctly on to all of our corresponding computer systems. These systems are also updated regularly and it is my role to oversee that they are updated with the submission of work, welfare issues or progressions.I monitor and implement in house training for instructors focusing on behavioural management, marking, assessment for learning and learning strategies. I am responsible for a variety of KPI's and meeting targets whilst delivering a provision to a high standard. Show less



University of South Wales

• Higher Education
• 700 & Above Employee

• USW Armed Forces Liaison Officer

  • Aug 2019 - Aug 2020

  -Manage the Armed Forces Scheme for USW. -Working in partnership with the Design and Marketing departments to recruit for and publicise the scheme. -Recruit Serving and Ex-Serving military personnel to the University. -Support and monitor welfare of serving and ex-serving military personnel into higher education. -Give guidance and direct applicants to support services within USW and ELCAS. -Manage all cases, implement recognition of prior learning through connecting with USW Lecturers, Academic Managers and Head of Departments to secure placements. -Collaborate with Enquiries and Admissions for identifying and managing Armed Forces applicants. -Create contracts and partnerships with Military establishments. -Create bespoke courses within USW to support Military establishment needs and training. Show less



University of South Wales

• Higher Education
• 700 & Above Employee

• Design and Technology Teacher

  • Sep 2012 - Jun 2013

  This course entailed working in Secondary Education training and delivering Design and Technology to Key Stages 3,4 and 5. Key roles were lesson planning, marking, completing first 60 credits of Masters qualification. I gained experience in social and behaviour management of learners with all abilities setting achievable targets. I also created differentiated lessons and set clear achievable objectives for a variety of learning abilities. I completed two placements in very different schools, one very high achieving Grade 1 school in Newport and another Band 5 school in Ebbw Vale. I was able to adapt my teaching to suit all students from varied backgrounds and also learnt to work positively with those who had social/emotional/behavioural issues and to push and challenge very capable students. Throughout my teaching placements I taught Resistant Materials, Graphic Design, Textiles, Food technology, Product Design, Electronics and BTEC Construction. Show less



British Army

• Armed Forces
• 700 & Above Employee

• Royal engineers - Combat Engineer

  • Aug 2007 - Sep 2012

  My responsibilities are divided into several sectors; my job role requires me to be an Infantry Soldier, a Combat Engineer and finally a Tradesman (heating and plumbing). As a member of the Armed Forces, I am constantly involved in exercises and training to keep me up to date and been involved in a variety of projects. Duties: • Working with demotions and explosion to high health and safety standards. • Mine clearance tactics. • Maintenance and reporting of faults of equipment and tools. • Providing technical guidance and training support within construction and my heating & plumbing trade. • Regular inspections of equipment/electrical appliances to comply with regulations. • Working in arduous/ hazardous conditions to Health and Safety standards. • Completing a variety of construction and engineering tasks. • Water treatment for potable water. • Bridging to maintain movement of destroyed and damaged routes. Show less



Daydream Education

• Software Development
• 1 - 100 Employee

• Graphic Designer

  • Jul 2005 - Jul 2007

  I planned and time managed projects and designed creative outcomes to strict deadlines. At certain stages through the design process I communicated with many different departments building good relationships and improved upon such qualities as my problem solving and analytical skills. Having a an eye for detail it was my responsibility to have the final sign off of projects before going to the print stage. I planned and time managed projects and designed creative outcomes to strict deadlines. At certain stages through the design process I communicated with many different departments building good relationships and improved upon such qualities as my problem solving and analytical skills. Having a an eye for detail it was my responsibility to have the final sign off of projects before going to the print stage.