Experience

Optimum PPS

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Project Consultant

  • Mar 2020 - Present

  Glasgow, Scotland, United Kingdom Delivery of business change & digital transformation projects, system selections and business analysis blueprints/roadmaps across multiple sectors; Supply Chain, Distribution, Not for Profit (Charities), Health & Social Care for organisations from £10million-£200million annual turnover • Programme/Project Management • Business & Digital Transformation Projects • System Implementation Projects • Business Systems/ERP Consultancy • Business Analysis & Process Mapping •… Show more Delivery of business change & digital transformation projects, system selections and business analysis blueprints/roadmaps across multiple sectors; Supply Chain, Distribution, Not for Profit (Charities), Health & Social Care for organisations from £10million-£200million annual turnover • Programme/Project Management • Business & Digital Transformation Projects • System Implementation Projects • Business Systems/ERP Consultancy • Business Analysis & Process Mapping • Client Relationship Management • System Selection Show less



DXC Technology

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Project Manager

  • Jan 2019 - Mar 2020

  Erskine, Renfrewshire, United Kingdom Successful Projects Delivered; • Account Exit Plan - £11 million revenue for 2 month successful delivery. • Build and Delivery of Secure Network and Storage Infrastructure – National scale user migration and software integration for client services from outdated legacy system into new infrastructure. Budget approx £500,000 over 6 months. • Upgrade to Core Virtual Platform for UK&I - budget approx £400,000 over 6 months. • Upgrade of Secure Backup Solution for UK&I - budget… Show more Successful Projects Delivered; • Account Exit Plan - £11 million revenue for 2 month successful delivery. • Build and Delivery of Secure Network and Storage Infrastructure – National scale user migration and software integration for client services from outdated legacy system into new infrastructure. Budget approx £500,000 over 6 months. • Upgrade to Core Virtual Platform for UK&I - budget approx £400,000 over 6 months. • Upgrade of Secure Backup Solution for UK&I - budget approx £250,000 over 4 months. • Multiple small projects for on-site network decommission & relocation installations - budgets from £5,000-£45,000. • Multiple Small Scale Software Deployment Projects - Awave, Sharepoint, SQL - budgets from £5,000-£25,000.

• UK&I Secure Account Manager

  • Jun 2017 - Jan 2019

  Erskine, Scotland, United Kingdom Experience in managing accounts from £300million - £15 million: • Client Relationship Management • Live Service Management • Delivery Led Sales • Full Service Management Portfolio: Problem/Incident/Change/Service Level Agreements • Project Management/Governance • Financial Reporting

• Business Operations Manager

  • Feb 2016 - Jun 2017

  Erskine, Scotland, United Kingdom • Management of large scale, cross-functional operations; attrition, resourcing, engagement • Act as a liaison between client and technical solution groups • Developed and optimised internal resource management tooling and process • Continual internal operational analysis to develop requirements, recommendations and improvements to UK&I area leadership • Directed large scale contractor operations management (Retention, Extension, Cost Management) • Coordination of various… Show more • Management of large scale, cross-functional operations; attrition, resourcing, engagement • Act as a liaison between client and technical solution groups • Developed and optimised internal resource management tooling and process • Continual internal operational analysis to develop requirements, recommendations and improvements to UK&I area leadership • Directed large scale contractor operations management (Retention, Extension, Cost Management) • Coordination of various governance review boards • Erskine site point of contact to Europe, Middle East & Asia employee engagement leadership team • Relationship management with account representatives • Management of employee contract extensions, terminations, site logistics & on-boarding

• Business Analyst

  • Sep 2015 - Feb 2016

  Erskine, Scotland, United Kingdom • Client delivery of complex data analytics • Progressive increased scaling of milestone deliverables • Cross function internal audits • Resolution of any corrective actions from client • Documentation of risks and issues



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• HR Partner Support

  • Jul 2013 - Aug 2014

  Greenock 1 year industrial university placement as leveraged HR support function across multiple UK&I business units. • Maximised efficient output from various reporting tools and data systems. • Gained vital first-hand experience working directly for UK&I Leaders on client engagement, talent management, attrition, and performance management. • Led a number of teams and successfully managed multiple independent Ad hoc projects on areas such as Graduate Recruitment, Diversity & Inclusion… Show more 1 year industrial university placement as leveraged HR support function across multiple UK&I business units. • Maximised efficient output from various reporting tools and data systems. • Gained vital first-hand experience working directly for UK&I Leaders on client engagement, talent management, attrition, and performance management. • Led a number of teams and successfully managed multiple independent Ad hoc projects on areas such as Graduate Recruitment, Diversity & Inclusion, Employee Engagement, and Community Outreach programmes. • Supported customer site union negotiation Show less