Experience

TASK: The After School Klub
• Australia
• Education Administration Programs
• 1 - 100 Employee
• Operations Manager: Service Development

  • Jun 2020 - Present

Jesuit Social Services
• Australia
• Civic and Social Organizations
• 100 - 200 Employee
• Operations Manager

  • Jul 2018 - May 2021


WSP

• Canada
• Professional Services
• 700 & Above Employee

• Manager, Facilities & Administration

  • Feb 2016 - Jul 2018

  Oversaw the co-location of WSP and Parsons Brinckerhoff's national headquarters into combined premises across four floors of World Square. Was a key stakeholder in the design, fitout and functionality of the new spaces and managed the physical relocations involved in both the initial colocation and the internal churns necessary to facilitate the staged refurbishment of tenanted floors. Served as a primary driver and influencer in the transition to agile work practices undertaken simultaneously to the colocation. Now lead a team of four to provide complete and continuously improving facilities services to the business. Show less



WSP in Australia & New Zealand

• Australia
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Facilities Coordinator, Hunter

  • Sep 2012 - Feb 2016

  A wide ranging and autonomous role responsible for total Facilities Management of the company's Hunter offices - in both Newcastle and Singleton. I also covered state managers' absences in WA and QLD and became the organisation's key relocation specialist, assisting or managing processes in eight major moves across five offices in four states. In addition, I centralised national fleet management using a custom database I wrote for the purpose. A wide ranging and autonomous role responsible for total Facilities Management of the company's Hunter offices - in both Newcastle and Singleton. I also covered state managers' absences in WA and QLD and became the organisation's key relocation specialist, assisting or managing processes in eight major moves across five offices in four states. In addition, I centralised national fleet management using a custom database I wrote for the purpose.



YSAS PTY LTD

• Property Projects & Operations Officer

  • Jan 2011 - Jun 2012

  A contract role reporting to the CFO/Director of Business Operations, working in both small teams and autonomously across several, concurrent property, IT and finance projects as well as deputising for the Manager, Property and Fleet in his absence. Projects I was involved in delivering: • Fit out of Bunjilwarra, a new $4.5m residential rehabilitation facility for Koori youth. • Established site for the new Headspace Collingwood, youth mental health service. • Refurbished, refit and/or relocated services in City North West, Box Hill, and Dandenong. • Designed and planned for refit of YSAS Frankston/Headspace Peninsula. • Implemented new organisational intranet. • Implemented the Fixed Assets module of the central business software. Show less



Monash University

• Australia
• Higher Education
• 700 & Above Employee

• Box Office Manager

  • May 2009 - Dec 2010

  I managed all aspects of ticketing operations and strategy for the University’s venues across two campuses. In 2010 the MU Box Office issued approx. 170 000 tickets across 350 performances with total takings in excess of $1.3 million. I implemented a new, cloud based ticketing and CRM system as well as an integrated ticketing model which saw a doubling of both total box office takings and patron record acquisition. Between 2009 and 2010, I increased total ticketing revenue by 33%. I managed all aspects of ticketing operations and strategy for the University’s venues across two campuses. In 2010 the MU Box Office issued approx. 170 000 tickets across 350 performances with total takings in excess of $1.3 million. I implemented a new, cloud based ticketing and CRM system as well as an integrated ticketing model which saw a doubling of both total box office takings and patron record acquisition. Between 2009 and 2010, I increased total ticketing revenue by 33%.