Senior Technical Consultant

• Sep 2023 - Present

Principal Consultant

• Jun 2019 - Jul 2023

Consulted, gathered requirements, advised, designed and implemented solutions to successfully complete Identity and Access Management projects. Developed, tested and deployed plugins to solve complex technical integrations, reduce support complexity and increase the functionality of IdentityIQ. University Systems of New Hampshire (February 2022 - May 2023) - Gathered requirements, advised on architecture and design of a migration from OIM to IdentityIQ. - Developed custom plugins, java libraries, reports and more to support the unique needs of the business. - Successfully executed plans and migrated from OIM to IdentityIQ. Carnegie Mellon University (January 2020 - February 2022) - Implemented requirements and documented identity management solutions to successfully migrate from OIM and in house tools to IdentityIQ. - Developed plugins to expose new secure api endpoints for real time provisioning. - Designed automated entitlement provisioning and access management. Tracfone (September 2019 - December 2019) - Assisted the team in staging a project for a migration of OIM to IIQ. New York University (June 2019 - July 2019) - Joined the Identity and Access Management project to clean up, debug, and completed previous consultants' work. Show less

IT Core Systems Specialist

• Dec 2012 - May 2019

Migrated an in house Identity Management System to Sailpoint’s IdentityIQ.Deployed a VDI infrastructure utilizing VMware's Horizon Enterprise feature set. Instant clone workstations for public computing areas, RDHS applications delivered seamlessly across any platform.Consolidated and upgraded from a combination of Communigate, GroupWise and Exchange 2003 to Exchange 2013 with a hybrid Office 365 component.Migrated DNS services from a mixture of Active Directory integrated zones and Bind to a distributed Infoblox Grid.Established Azure resource groups, networks, business groups, and processes to manage multi department consumption.Integrated Starfish using Exchange APIs; enabling student success.Assisted departments in reducing duplicated services and infrastructure by interesting them with centralized offerings.Designed a distributed Skype for Business architecture.Lead a technical redesign of Active Directory Federation Services. Wrote custom JavaScript for the frontend eliminated common support calls such as spaces before or after the username. Eliminated unexpected outages.Assisted ISEC build scripts to pull CVE’s from a SANS database using their API and PowerShell.Developed C# service to pull data from Cherwell’s API..Created training program for community IT staff to understand and follow UNM IT’s standards and process. Show less

System Analyst II

• Aug 2012 - Dec 2012

Designed, refined Exchange 2010 deployment. Assisted in the migration from CommuniGate Pro and GroupWise Messaging to Exchange 2010. Implemented hosted Windows services such as KMS, printing, file services. Managed Sharepoint, Active Directory.

Consultant

• 2010 - Aug 2012

When especially difficult situations are encountered I was brought in as a specialist. New server installations include involvement from researching equipment compatibility to advisement of role deployment. Camera and DVR integration from networking to event monitoring and IP access portals. Extended networks throughout multi-building sites that usually have physically disjunctive infrastructures looking for a cohesive intranet. Troubleshooting of hardware, software and connectivity problems. Installed, configured and maintained Microsoft print services with Windows Server 2008 R2. Researched, tested and implemented many applications and tools. Show less

Exchange Consultant

• Jun 2012 - Jul 2012

Trained in designing large Exchange 2003, 2007 and 2010 environments. Extensive testing of potential Exchange infrastructures with network, disk architecture and servers. Trained in designing large Exchange 2003, 2007 and 2010 environments. Extensive testing of potential Exchange infrastructures with network, disk architecture and servers.

Systems Administrator

• Nov 2008 - May 2012

• Managed on site service and support for Santa Fe area. Maintained several contracts and many loyal customers with small businesses and non-profit organizations across a vast array of disparate technologies. Visited individual’s residence for on demand support for personal technical support. • Operated a licensed Apple Certified Repair Center’s day-to-day business operations as need warranted. • Deployed OSX 10.6 server and 10.7 server solutions to meet medium sized business needs. Organized and trained technicians with hardware and software diagnostic techniques. • Constructed custom Linux-server driven networks for small businesses. • Configured networks of IP cameras for businesses, communities and private contracts. • Analyzed existing infrastructure and implemented, or recommended hardware and software acquisitions. • Migrated Active Directory from Server 2003 to Windows 2008. Migrated Exchange 2003 to Exchange 2007 and Exchange 2007 to Exchange 2010. Created, managed and repaired Active Directory deployments using console, shell, and ADSIedit. Supported smart phone integration with Exchange servers. • Designed virtual operating system solutions such as Windows in Parallels or OS X in VirtualBox to simultaneous Hyper-V server instances. • Maintained and adjusted DNS records and various firewalls to support secured services such as FTP, IMAP, SMTP, VPN, calendars, VNC, websites, Filemaker Pro and more. • Successfully engineered split-brain DNS to seamlessly integrate local and remote resources using public domains. • Installation and configuration of Dell’s Compellent storage for backups and WAN based file sharing using fiber channel. • Recovered data from damaged storage media (warped disks, corrupted or missing partition tables, accidentally deleted data). Show less

Team Lead

• Aug 2008 - Nov 2008

Work For Progress is a grass-roots coalition formed to support progressive social issues. I organized and lead a team of individuals to ascertain voting conditions in and around the Santa Fe area and increase voter turn out. Work For Progress is a grass-roots coalition formed to support progressive social issues. I organized and lead a team of individuals to ascertain voting conditions in and around the Santa Fe area and increase voter turn out.

GIS Developer

• Apr 2008 - Jun 2008

Contracted out to BP for work with ESRI’s ArcGIS products to help in planning and developing. Created solutions in .NET to integrate spatial data collection techniques with ESRI’s products. Contracted out to BP for work with ESRI’s ArcGIS products to help in planning and developing. Created solutions in .NET to integrate spatial data collection techniques with ESRI’s products.

Owner

• Jun 2007 - Apr 2008

Contracted by business partners to provide landscaping, concrete, framing, roofing, painting, brush removal and consultations. Contracted by business partners to provide landscaping, concrete, framing, roofing, painting, brush removal and consultations.

Resident Network Technician

• Aug 2005 - May 2007

Maintained resident computer connectivity in Fort Lewis student housing. Diagnostics of endpoint communication with campus backbone including phones, TV and Intranet. Cleaned up compromised computer software. Fixed operating system glitches. Set up student software and hardware. Maintained dorm computer labs by fixing minor errors, addressing network security issues, and restocking supplies. Maintained resident computer connectivity in Fort Lewis student housing. Diagnostics of endpoint communication with campus backbone including phones, TV and Intranet. Cleaned up compromised computer software. Fixed operating system glitches. Set up student software and hardware. Maintained dorm computer labs by fixing minor errors, addressing network security issues, and restocking supplies.

FVT Intern

• Jun 2006 - Dec 2006

This internship was with the functional verification team responsible for final testing of the IBM server product WebSphere. Using JAVA with ANT, testing sections of code could be automated with the results exported to an easy to read HTML page. Configured several custom Red Hat servers to host the WebSphere software with full security in mind. Built custom load balancing and fail-over test procedures using a variety of tools including DOS scripts, BASH scripts, FTP, VNC, JAVA and customized IBM tools to emulate troublesome environments. Organized bug reports and communicated with development teams across the world to pinpoint erroneous behavior and coordinate proper fixes. Contributed to a research panel that investigated project management requirements and implementation. Show less

GIS Intern

• Jun 2004 - Jul 2004

Designed spatial models of road construction throughout the past fifty years so current crews can better analyze slope drift and make better impact aware choices. Georeferenced historical maps stored in the Library of Congress that date back before the birth of the Park. Wrote metadata articles for over 500 digital spatial records to conform to the Federal metadata standards. Leveraged ArcPad’s Application Builder in developing a hand held GPS tool in efforts to aid easy tracking of invasive plants. Show less