Experience

Symbio

• United States
• Architecture and Planning
• 1 - 100 Employee

• Senior Software Engineer

  • Jun 2022 - Present

  - Achieved top 10 in Microsoft Team's Karma points of all time- Built new rating engine from the ground up - up to 25x more calls rated per day with ability to scale - up to 99.9% cost reduction compared to old solution- Mentoring team members with varies skills with a proactive mentality- Run training sessions on various technologies implemented with various internal teams- Researching and implementing constant process improvement to push team efficiency- Managed and solutioned projects for rating with other external teams- Implemented new technologies such as caching tech, utilising new features from software updates to golang and libraries. Show less

• Software Engineer

  • Sep 2019 - Jun 2022

  Team 1:- Maintaining and improving on-prem Monolith Application with CI/CD Pipeline for one touch deployment to AWS.- Deploying latest Monolith Application codebase due production being stuck on a specific version, allowing new features to be easily deployable.- Setting up Monolith Application's pipeline to have one touch deployment to production in the future with on-prem database.- Managing and deploying System Platform database to AWS from on-prem servers- Upskilling 8+ new team members on team platforms and processesTeam 2:- Learnt all new tech stacks with green field development from language to deployments to k8s- Revamp the rating system in the company to provide the most efficient and performant service to allow it to be scaled across the asia region expansion Show less



MNF Group

• Australia
• Information Technology and Services
• 1 - 100 Employee

• Software Engineer Graduate

  • Mar 2018 - Sep 2019

  - Managed and solutioned the software side for Symbio (Sonar + GRS Platforms) on IPND Reconciliation Project for 1 Year that resulted in MNF to not be fined millions of dollars- Implemented and delivered on Vodafone CSP Project for both Sonar + GRS Platforms- Maintained and developed on GRS, MNP, ESP and Sanctuary Platforms

• Software Engineer Intern

  • Aug 2017 - Mar 2018

  Hired to be the dedicated Ticket support person for Customer Systems TeamSonar, GRS, MNP, ESP and Sanctuary Platforms Notable Achievements:- Reduce Ticket Backlog from 50+ tickets to a few tickets