Andrew Grubb
Customer Experience Manager at Mountain Health CO-OP- Claim this Profile
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Bio
Experience
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Mountain Health CO-OP
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United States
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Insurance
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1 - 100 Employee
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Customer Experience Manager
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Dec 2022 - Present
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MedData
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United States
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Hospitals and Health Care
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400 - 500 Employee
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Patient advocate supervisor
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Jan 2021 - Sep 2022
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Clinical Manager
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Apr 2013 - Dec 2019
Perform emergency medical treatment Evaluate and treat injuries in a timely manner Work in both office environment and a field and clinical environment Work closely with physicians assistant and supervisors when in clinic and office environment Work independently providing support while in field environment Perform process analysis and improvement Required to thing quickly and able to improvise to get mission completed Perform emergency medical treatment Evaluate and treat injuries in a timely manner Work in both office environment and a field and clinical environment Work closely with physicians assistant and supervisors when in clinic and office environment Work independently providing support while in field environment Perform process analysis and improvement Required to thing quickly and able to improvise to get mission completed
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Project Manager
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Jun 2010 - Aug 2011
Liaison between the museum and the United States Embassy. Project manager for new marketing and advertising campaigns Project manager for cultural and historical projects coming from the United Nations, the United States Embassy and Department of State Acted as a tour guide for English speaking Museum guests Training of staff in English Taught English to under-privileged children (volunteer work) Participated in projects held by INTERPOL and the United Nations Liaison between the museum and the United States Embassy. Project manager for new marketing and advertising campaigns Project manager for cultural and historical projects coming from the United Nations, the United States Embassy and Department of State Acted as a tour guide for English speaking Museum guests Training of staff in English Taught English to under-privileged children (volunteer work) Participated in projects held by INTERPOL and the United Nations
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Manager
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May 2010 - Aug 2011
Managing and training of staff Meeting with clients/investors Coordinating and managing clientele’s needs accordingly Attended trainings and conferences to keep staff up to date Responsible for signing new clients and welcoming new investors for the company Managing and training of staff Meeting with clients/investors Coordinating and managing clientele’s needs accordingly Attended trainings and conferences to keep staff up to date Responsible for signing new clients and welcoming new investors for the company
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Administrative Assistant
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Aug 2005 - Feb 2010
Answered incoming phone calls from current and potential clients Set up appointments with interested clientele Managed client records and documents Performed Data Entry Answered incoming phone calls from current and potential clients Set up appointments with interested clientele Managed client records and documents Performed Data Entry
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Education
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Liberty University
Bachelor of Business Administration - BBA, Project Management