Experience

Community Health Options
• Insurance
• 1 - 100 Employee
• Director, Provider Network and Operations

  • Nov 2022 - Present


Humana

• Brazil
• Professional Training and Coaching

• Associate Director, Provider Engagement

  • Jan 2021 - Nov 2022

  Lead Market Engagement team responsible for all provider engagement and contracting activities for Author by Humana - Humana’s innovation engine to develop and test new provider and member experience models. Serve as key liaison with Humana executives in local markets. • Drive alignment of strategies & initiatives between business segments, ensuring outstanding operational performance, and fostering key relationships with health system leadership to further value-based care initiatives • Capture learnings from unique Author by Humana operating model for company-wide adoption through work with Enterprise Transformation team• Lead integrated team of account managers, contractors, and analysts focused on improving provider performance, strengthening networks, and addressing provider-related issues• Develop and grow talent through effective mentoring. Lead initiatives to enhance productivity

• Network Optimization Lead

  • Aug 2020 - Jan 2021

• Provider Network Executive

  • Sep 2018 - Aug 2020

• Provider Engagement Executive

  • Mar 2017 - Sep 2018


Valence Health
• Hospitals and Health Care
• 100 - 200 Employee
• Manager, Advisory Services

  • Jun 2016 - Dec 2016


xG Health Solutions

• Hospitals and Health Care
• 1 - 100 Employee

• Director, Advisory Services

  • May 2015 - Jun 2016

• Senior Consultant

  • May 2014 - May 2015



Lumeris

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Senior Consultant

  • Oct 2013 - May 2014

  Primary responsibilities include strategy consulting, client management, solution design, and program development.

• Consultant

  • Jul 2012 - Oct 2013

  Providing strategic consulting to ACOs and other organizations for enabling success in risk-based contracts



Health Dialog

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Product Research Analyst

  • Feb 2011 - Jul 2012

  • Intervention Design: Chronic disease peer support groups, Patient Centered Medical Homes, HEDIS/Stars • Led 'Innovation Group" to further development of new product offerings • Customer-focused research, requirement identification, and market analysis of new product concepts • Clinical Governance • Intervention Design: Chronic disease peer support groups, Patient Centered Medical Homes, HEDIS/Stars • Led 'Innovation Group" to further development of new product offerings • Customer-focused research, requirement identification, and market analysis of new product concepts • Clinical Governance



Bupa Health Dialog

• Physician Engagement Lead

  • Aug 2010 - Feb 2011

  Led physician engagement strategy for National Health System disease management program, “CareCall” • Served as primary point of contact for over 40 General Practitioner offices. • Introduced and implemented disease management program for General Practitioner offices. • Designed and delivered training for physicians on analytic tools • Gathered requirements for future improvements; developed and piloted new analytic reports Led physician engagement strategy for National Health System disease management program, “CareCall” • Served as primary point of contact for over 40 General Practitioner offices. • Introduced and implemented disease management program for General Practitioner offices. • Designed and delivered training for physicians on analytic tools • Gathered requirements for future improvements; developed and piloted new analytic reports



AmeriCorps

• Government Administration
• 700 & Above Employee

• Supervisor

  • Jul 2006 - Jun 2008

  • Responsible for the safety and well-being of several eight-person crews in remote wilderness settings. Work included trail construction, forest thinning, habitat restoration, and invasive species removal. • Collaborated with US Government agencies and private partners in the planning and execution of conservation projects. • Led training sessions that included trail construction, chainsaw safety, and felling trees • Responsible for the safety and well-being of several eight-person crews in remote wilderness settings. Work included trail construction, forest thinning, habitat restoration, and invasive species removal. • Collaborated with US Government agencies and private partners in the planning and execution of conservation projects. • Led training sessions that included trail construction, chainsaw safety, and felling trees



Dartmouth Hitchcock Medical Center

• United States
• Medical Practices

• Project Coordinator III

  • Jul 2005 - Jun 2006

  • Responsible for managing and collecting data for 300 patients in a large multi-center randomized control trial of Shared Decision Making in spine surgery • Conducted phone interviews of study participants • Responsible for managing and collecting data for 300 patients in a large multi-center randomized control trial of Shared Decision Making in spine surgery • Conducted phone interviews of study participants