Andrew Gonsalves
Director of Customer Experience and Service at Renewal by Andersen Metro & Midwest- Claim this Profile
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Bio
Experience
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Renewal by Andersen Metro & Midwest
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United States
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Construction
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100 - 200 Employee
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Director of Customer Experience and Service
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Mar 2021 - Present
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Marketing Manager
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Feb 2020 - Mar 2021
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The Home Depot
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United States
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Retail
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700 & Above Employee
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Sales Manager
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Jul 2016 - Feb 2020
Covering the San Francisco Bay Area. Supporting Home Services Installation businesses. Leading an outside sales team with a mission to drive the highest level of customer service.Responsible for day to day business operations including, but not limited to; Sales Management, Marketing, Store Support, Customer Issue Resolution, Hiring, Training, Contractor Recruitment, and Cost Control.
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Outside Sales Consultant
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Jan 2015 - Jul 2016
Covering the Central Valley and California Foothills.Providing Home Improvment Projects to Homeowners. Supporting Home Services Installation business across multiple Home Depot locations.
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SalesNation
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United States
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Advertising Services
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1 - 100 Employee
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Sales Manager
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Apr 2014 - Jan 2015
I hired, taught, trained, developed, and led an outside sales team. Our primary focus was to provide telecommunications solutions to residential and commercial customers. I hired, taught, trained, developed, and led an outside sales team. Our primary focus was to provide telecommunications solutions to residential and commercial customers.
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Funworks
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Modesto, California Area
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Shift Manager
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May 2009 - Apr 2014
Supported and trained a customer service orientated team to provide quality family entertainment. Responsible for day to day business operations including, but not limited to; Sales, Marketing, Property Maintenance, Food Service, Customer Service, Staffing, Training, and Cost Control. Supported and trained a customer service orientated team to provide quality family entertainment. Responsible for day to day business operations including, but not limited to; Sales, Marketing, Property Maintenance, Food Service, Customer Service, Staffing, Training, and Cost Control.
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CONGREGATION BETH SHALOM OF MODESTO
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United States
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Religious Institutions
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Volunteer
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Jan 2006 - Jun 2011
Supporting Fundraising Activities and Community Outreach Events. Held a leadership role within the Organization’s Youth Group Chapter affiliated with United Synagogue Youth (USY). Supporting Fundraising Activities and Community Outreach Events. Held a leadership role within the Organization’s Youth Group Chapter affiliated with United Synagogue Youth (USY).
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Education
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Colorado State University Global
Management Information Systems and Business Analytics -
Fullerton College