Andrew Gonsalves

Director of Customer Experience and Service at Renewal by Andersen Metro & Midwest
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Contact Information
us****@****om
(386) 825-5501

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Bio

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Experience

    • United States
    • Construction
    • 100 - 200 Employee
    • Director of Customer Experience and Service
      • Mar 2021 - Present

    • Marketing Manager
      • Feb 2020 - Mar 2021

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Manager
      • Jul 2016 - Feb 2020

      Covering the San Francisco Bay Area. Supporting Home Services Installation businesses. Leading an outside sales team with a mission to drive the highest level of customer service.Responsible for day to day business operations including, but not limited to; Sales Management, Marketing, Store Support, Customer Issue Resolution, Hiring, Training, Contractor Recruitment, and Cost Control.

    • Outside Sales Consultant
      • Jan 2015 - Jul 2016

      Covering the Central Valley and California Foothills.Providing Home Improvment Projects to Homeowners. Supporting Home Services Installation business across multiple Home Depot locations.

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Sales Manager
      • Apr 2014 - Jan 2015

      I hired, taught, trained, developed, and led an outside sales team. Our primary focus was to provide telecommunications solutions to residential and commercial customers. I hired, taught, trained, developed, and led an outside sales team. Our primary focus was to provide telecommunications solutions to residential and commercial customers.

  • Funworks
    • Modesto, California Area
    • Shift Manager
      • May 2009 - Apr 2014

      Supported and trained a customer service orientated team to provide quality family entertainment. Responsible for day to day business operations including, but not limited to; Sales, Marketing, Property Maintenance, Food Service, Customer Service, Staffing, Training, and Cost Control. Supported and trained a customer service orientated team to provide quality family entertainment. Responsible for day to day business operations including, but not limited to; Sales, Marketing, Property Maintenance, Food Service, Customer Service, Staffing, Training, and Cost Control.

    • United States
    • Religious Institutions
    • Volunteer
      • Jan 2006 - Jun 2011

      Supporting Fundraising Activities and Community Outreach Events. Held a leadership role within the Organization’s Youth Group Chapter affiliated with United Synagogue Youth (USY). Supporting Fundraising Activities and Community Outreach Events. Held a leadership role within the Organization’s Youth Group Chapter affiliated with United Synagogue Youth (USY).

Education

  • Colorado State University Global
    Management Information Systems and Business Analytics
    2019 -
  • Fullerton College
    2014 - 2015

Community

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