Experience

Cavendish Munro Professional Risks Ltd

• United Kingdom
• Insurance
• 1 - 100 Employee

• Chief Operating Officer

  • Jul 2020 - Present

• Commercial Director

  • Jun 2016 - Present



Hannings of London Ltd

• London, United Kingdom

• Director

  • Aug 2014 - Apr 2016

  I was the joint founder of a business selling woodburning stoves and fireplaces from a retail showroom. This was an entrepreneurial move for me, setting up the business from scratch and running the business from its inception until I sold my share in April 2016. Having taken the relevant qualification, followed by plenty of market research, developed it into a working business. We went from the initial idea to opening the retail shop to customers in under three months, from which point I took sole responsibility for (amongst other things): - Sales - Operations - Customer Service - Marketing - Website - Supplier Relations - Budgeting, payments and reporting - CRM system design We secured a high-end brand as our anchor product, meaning we were their sole retailer across South London. We positioned ourselves to give a highly customer focused service in a stylish environment, within a rapidly expanding market. The business was sold as a going concern and operates from a boutique showroom in South London, providing a full fitting service, wide range of high-end appliances and custom made fireplaces. Show less



Cavendish Munro Professional Risks Ltd

• United Kingdom
• Insurance
• 1 - 100 Employee

• Executive Director

  • Aug 2007 - Jul 2014

  As an Executive Director of the business, line-managing a third of the firm's staff, I controlled the Marketing, Business Development and Operations functions. Having initially started out as a new business broker, I was rapidly promoted through the firm and was a major strategic player in growing the firm from a start-up to being one of the best known brokers in the Professional Indemnity Insurance market. - Expanded and developed the sales and marketing department into one of the most effective in the market in terms of enquiry generation - Project managed the transition to becoming an entirely IT based business from being a paper-based office - Trained every member of staff to have joined the firm in the last five years - Designed and implemented all management information reporting - Managed operations through rapid growth in head count and client numbers - Complete re-brand of the company to reflect their standing in the market Show less



Prime Professions Ltd

• Business Development Executive

  • Jun 2006 - Jun 2007

  I set up and managed the telesales department initially at this professional indemnity insurance start-up broker, before moving on to project managing and delivering an IT system which managed brokers' work, CRM and Management Information. I set up and managed the telesales department initially at this professional indemnity insurance start-up broker, before moving on to project managing and delivering an IT system which managed brokers' work, CRM and Management Information.



Martyn Gerrard

• London, United Kingdom

• Senior Negotiator

  • Jan 2005 - Mar 2006

  Residential Estate Agency Residential Estate Agency



Global House Estates

• United Kingdom
• Real Estate
• 1 - 100 Employee

• Negotiator

  • Jan 2004 - Jan 2005

  Residential Estate Agency Residential Estate Agency



KPMG

• Leicester, United Kingdom

• Audit Assistant

  • 1998 - 2000