Experience

O'Connell Robertson

• United States
• Architecture and Planning
• 100 - 200 Employee

• Associate

  • Jan 2023 - Present

• Design Professional / Project Manager

  • Apr 2020 - Jan 2023



Steve Zagorski, Architects

• Design Professional

  • Sep 2019 - Apr 2020

  https://www.stevezagorski.com/ https://www.stevezagorski.com/


Builder Homesite Inc.
• United States
• Real Estate
• 100 - 200 Employee
• Project Manager II - Team Lead

  • Jun 2014 - Sep 2019


Faust Edible Landscape Design

• Entrepreneur

  • Mar 2011 - Jun 2014

  • Developed and managed a landscape design-build and maintenance business. • Created cost estimations and bids for jobs and presented proposals to clients. • Effectively utilized design tools such as AutoCAD, Photoshop, SketchUp and hand drafting to design landscapes. • Incorporated Xeriscape design techniques to maximize water use efficiency. • Worked closely with customers to complete projects on time and within budget. • Managed design projects at every stage of development by ensuring timely delivery of necessary materials and timely execution of sub-contracted work. Show less



Austin 311

• South Africa

• Ambassador

  • Sep 2009 - Dec 2013

  • Utilized customer service skills to aid citizens of Austin in city government-related issues. • Resolved issues effectively using de-escalation tactics with disgruntled customers • Adept at creating memorable customer services experiences to keep the citizen informed and satisfied. • Learned to focus on and meet the needs of clients by employing a customer service centered mindset. • Developed active listening skills required to specify the exact needs of an individual in order to completely resolve all issues for compliant and difficult citizens alike! • Refined time management skills and utilized multi-tasking skills often. Show less



Richmond McDonald's

• Shift Manager

  • Jun 2003 - Aug 2009

  • Worked closely with customers to ensure satisfaction while being in charge of a multi-million dollar business. • I effectively lead my team to work together using a positive reinforcement strategy while always encouraging them to do their very best. • Often was called upon to assist disgruntled customers because of my ability to satisfy their concerns. • Worked closely with customers to ensure satisfaction while being in charge of a multi-million dollar business. • I effectively lead my team to work together using a positive reinforcement strategy while always encouraging them to do their very best. • Often was called upon to assist disgruntled customers because of my ability to satisfy their concerns.



Jusko's Green House

• United States
• 1 - 100 Employee

• Horticulturist

  • May 2008 - Jul 2009

  • Worked with inventory and pricing to increase revenue. • Used knowledge of plants to aid customers in selecting the proper product. • Worked with inventory and pricing to increase revenue. • Used knowledge of plants to aid customers in selecting the proper product.



Island Breeze Reality

• Sub Contractor

  • Aug 2008 - Oct 2008

  • Completed a design-build renovation project within deadline and budget constraints. • Completed a design-build renovation project within deadline and budget constraints.



Buddy’s Pizza

• United States
• Restaurants
• 100 - 200 Employee

• Carryout Cashier

  • Aug 2003 - May 2006

  • Maintaining the facilities while still working closely with customers to satisfy their individual needs. • Maintaining the facilities while still working closely with customers to satisfy their individual needs.



Romeo McDonald's

• United States
• Entertainment Providers

• Crew Member

  • Aug 2001 - Aug 2005

  • This job taught me the value of hard work along with crucial problem solving skills. • This job taught me the value of hard work along with crucial problem solving skills.



Soup’s On Cafe

• United States
• Architecture and Planning
• 1 - 100 Employee

• Service Attendant

  • Oct 2003 - Apr 2004

  • Prepared the store for opening and ensured customer’s full satisfaction. • Prepared the store for opening and ensured customer’s full satisfaction.



Korte’s IGA

• Inventory Specialist

  • Mar 2000 - Aug 2001

  • Interacted and helped customers with specific problems while keeping up the appearance of the facility. • Interacted and helped customers with specific problems while keeping up the appearance of the facility.