Andrew Faulding

Account Manager at ISL Technology Group
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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5.0

/5.0
/ Based on 2 ratings
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Paul Craft

I’ve had the pleasure of working with Andrew for a number of years now and he has been fundamental to building/maintaining the relationship between ISL Computers and Microsoft. Andrew always has the customers best interests at heart and uses every resource at his disposal to secure the desired outcome. A committed individual with a high sense of responsibility and very professional manner. In my opinion Andrew is an excellent account manager with a depth of knowledge and great sense of humour.

Paul Birtles

I worked with Andrew between 2005 and 2012 and in that time found him a very professional and committed person. He was always prepared to go the extra mile to ensure I had the best service. His in depth knowledge of our business and how we ran it ensured he could meet all demands we tasked him with, his attention to detail made him stand out He did the job with a smile on his face and a friendly attitude which made it a pleasure to work with him

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Credentials

  • Microsoft Sales Specialist
    Microsoft

Experience

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Account Manager
      • Apr 1997 - Present

      My role includes managing customers' requirements, from technical issues through to assisting in developing IT strategies. It's a bit like plate spinning! Endeavouring to anticipate problems before they occur and being an extremely good communicator is essential - by e-mail, phone and in person. My role also includes recognising that sometimes customer perception and the realms of possibility are unrelated, so managing expectations whilst keeping customers happy is a skill and challenge which I've come to enjoy. Show less

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • Musical Instrument Sales
      • Jul 1995 - Apr 1997

      Demonstration/sale of string, percussion and other instruments; also, piano tuition. Demonstration/sale of string, percussion and other instruments; also, piano tuition.

    • Machine Operative
      • Jul 1994 - Jul 1995

      Paper cutting on a grand scale! Paper cutting on a grand scale!

Education

  • Spondon School, Derby
    A Levels
    1987 - 1989
  • Spondon School, Derby
    O Levels
    1982 - 1987

Community

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