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Andrew Fathers

Competitions Coordinator at Water Polo NSW

Contact Information

us****@****om

(386) 825-5501

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Location

Greater Sydney Area, AU

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Competition Administration
- Aug 2020 - Sep 2022
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Team Leader/ Business Analyst
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Claims and Recoveries. Business Analyst Key Accounts Management of up to 3 Claims Personnel, including training of new staff and ongoing training. Provide direction in relation to best method of claims handling and risk management for clients. Review files on regular basis ensuring that Company policy and procedures are being maintained. Be an available referral point for all staff and provide assistance to staff as required. Attend to telephone calls and correspondence on contentious issues, ensuring that issues are dealt within the prescribed time as set by Company standards. Where resolution cannot be achieved within time frames, ensure that the matter is escalated to Senior Management/Directors. Meet regularly with Senior Management/Directors to update on trends and ongoing performance of Claims Team. Authorise payments (daily) within delegated authority. Ensuring that all other payments are authorised with in required time frames. Review Recovery receipts (daily). Main point of contact for Key Clients - resolve issues regarding data entry errors, system anomalies and provide solutions to ensure errors are reduced. Review payments and recoveries made monthly and ensure that they are with the accepted standards. Submit monthly reports to client and review outcomes. Show less

Competitions Manager
- Jan 2009 - Nov 2011
Manage competition for Bankstown District Amateur Football Assoc. Point of contact for ground allocations for FNSW Competitions. Point of contact for Bankstown City Council in relation to field usage and ongoing access to fields within the Council area. Liase with clubs in relation to ALL Competitions related matters. Manage competition for Bankstown District Amateur Football Assoc. Point of contact for ground allocations for FNSW Competitions. Point of contact for Bankstown City Council in relation to field usage and ongoing access to fields within the Council area. Liase with clubs in relation to ALL Competitions related matters.