Experience

Cunninghams Epos Group

• United Kingdom
• Business Supplies & Equipment
• 1 - 100 Employee

• Training Consultant

  • May 2018 - Present

  Responsible for delivering all existing and future course content and materials for our clients and ensuring customer satisfaction is achieved. To interact with our clients onsite, in workshop environments, online and over the telephone and to also assist the Senior Project manager.

• Professional Services Team Leader North

  • Jan 2017 - Present

  Focusing the team to ensure an on-time delivery of the agreed products and servicesEncouraging full participation of team members within their defined roles and responsibilitiesEnsuring that the iterative development process is properly focused and controlledEnsuring that all testing and review activity is properly scheduled and carried outManaging risks and issues at the Development Time box level, escalating to the Project Manager or Technical coordinator as requiredMonitoring progress on a day-to-day basis for all team activitiesReporting progress to the Project ManagerRunning team meetings ensuring they are timely, focused and brief



Eposgroup (Gowlands)

• Technical Team Leader

  • Jul 2011 - Present

  Focusing the team to ensure an on-time delivery of the agreed productsEncouraging full participation of team members within their defined roles and responsibilitiesEnsuring that the iterative development process is properly focused and controlledEnsuring that all testing and review activity is properly scheduled and carried outManaging risks and issues at the Development Timebox level, escalating to the Project Manager or Technical Co-ordinator as requiredMonitoring progress on a day-to-day basis for all team activitiesReporting progress to the Project ManagerRunning the weekly team meetings ensuring they are timely, focused and brief



G V Gowland & Sons Ltd

• Service Manager

  • Aug 2004 - Jul 2011