Experience

G2M Group

• Real Estate
• 1 - 100 Employee

• Associate

  • Apr 2019 - Present



ST LEGER HOMES OF DONCASTER LIMITED

• Rent Control Officer

  • Jan 2004 - Sep 2018

  I processed changes in tenancy on the housing IT system and refund credits to our tenants. I checked that our Council Tax liabilities are consistent with the tenancy movements that have taken place. I applied legal fees to rent accounts for current and former tenants and responded to enquiries from staff and customers about account balances and transactions applied to accounts. I also provided support to the Income Management team in relation to former tenant arrears, home contents insurance and direct debits.

• IT Project Support (Secondment)

  • Jan 2010 - Jan 2013

  Selected to Data Cleanse, assisted with data migration and managed the 'Go Live Weekend' for a change of housing management system. Passed audit assurance check on my activities and went 'Live' with all selected data and with the correct balances.



Doncaster Metropoliton Borough Council

• Presiding Officer - Elections

  • May 2005 - Jul 2018

  Have acted as Presiding Officer at a voting station on numerous occasions since 2005 and as a Polling Clerk prior to that. This is paid and responsible work that is carried out as an when needed which my employer allows time off for. Have acted as Presiding Officer at a voting station on numerous occasions since 2005 and as a Polling Clerk prior to that. This is paid and responsible work that is carried out as an when needed which my employer allows time off for.



Doncaster Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Benefits Assessor

  • Apr 2002 - Jan 2004

  Processing Housing and Council Tax Benefit claims with front facing customer service. Detection and prevention of fraud. Mentoring junior staff. Working as a team to manage workload but with individual targets to meet relating to accuracy and quantity.

• Benefits Assistant

  • Jul 1997 - Apr 2002

  Supervised a small team of Benefit Clerks in the assessment of Housing and Council Tax Benefit. Duties include allocating work, quality checking, performance feedback and undertaking more complex benefit cases.

• Senior Benefits Clerk

  • Oct 1992 - Jul 1997

  Front facing Housing, Council Tax and Community Charge Benefit assessments and enquiries with mentoring responsibilities.

• Benefits Clerk

  • Oct 1990 - Oct 1992

  Front facing Housing, Council Tax and Community Charge Benefit assessments and enquiries.