Andrew Ellis

Field Service Engineer at swissQprint UK
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Contact Information
Location
Greater Stoke-on-Trent Area, UK
Languages
  • French -

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Andrew Malcolm

Good all round engineer with clear understanding of fault finding and communications.

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Experience

    • United Kingdom
    • Printing Services
    • 1 - 100 Employee
    • Field Service Engineer
      • Jan 2021 - Present
    • United Kingdom
    • Textile Manufacturing
    • Field Service Engineer
      • Nov 2016 - Dec 2020

      Service and repair on various digital textile printers from HP, Mimaki, D.Gen and Epson. As well as heat presses from Transmatic, Geo Knight and Heat Jet. Installation and training of both presses and printers, full customer support from start to finish with colour profiling and matching. Service and repair on various digital textile printers from HP, Mimaki, D.Gen and Epson. As well as heat presses from Transmatic, Geo Knight and Heat Jet. Installation and training of both presses and printers, full customer support from start to finish with colour profiling and matching.

    • Serbia
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Field Service Engineer (Midlands)
      • Aug 2011 - Oct 2016

      • Field Service – going out as part of a team to service the equipment when needed, supporting other engineers in their areas. Training new engineers and contractors with our equipment. •Assembly – building, checking and testing new equipment to strict procedures and guidelines to ensure the safety and reliability of the product. • Refurbishment – Restoring second hand equipment, which included painting, refurbishing parts and where necessary replacing them. • Installation – going out either on my own or as part of a team installing, commissioning or replacing equipment, this also involves liasing with site staff in order to complete paperwork and check that they are satisfied with the product and its placement. • Warehouse – maintaining standards and organisation in a busy warehouse environment, operating forklifts in several storage warehouses to retrieve equipment and loading/unloading trucks quickly and efficiently. Show less

    • Hospitality
    • 700 & Above Employee
    • Receptionist
      • Aug 2010 - Aug 2011

      • Customer service – dealing with complaints/problems or compliments, liasing with guests regarding stays, managing bookings and groups • Looking after housekeepers – managing a team of 7 housekeepers, carrying out monthly room audits • Cash Handling – completing the daily banking records, reporting any discrepancies, logging any refunds • Sales – approaching businesses regarding a potential booking especially contractors for long stays, selling additional items such as breakfasts, approaching departing guests and getting additional bookings from them. I had in the year of my employment managed to gain approximately £300,000 worth of room sales amongst the general every day sales. Show less

    • Professional Training and Coaching
    • 1 - 100 Employee
    • Team Leader
      • Apr 2007 - Aug 2010

      • Team Leader – managing a team of people, performing cask mark inspections, working in kitchen when required, completing paper work, balancing the cash at the end of the day which including the daily banking • Front of house service – dealing with of all the waiting on staff and having to deal direct with any complaints or problems that arose during service • Maintenance of site standards and cleanliness – repairing faults and designing tools to make some tasks easier as well as cleaning the site daily • Full customer service – making sure that the guest is not only satisfied but has an excellent time from start to finish Show less

    • Sponsorship Manager & Head Engineer
      • Jan 2007 - Jan 2010

      I've been working for Hunsdon Motorsport since 2007, the team has gone through several different cars during its time from Ford Escorts to a Lancia Stratos and most recently a Mini Cooper. The team competes in different locations and types of events all year round. My role within the team is to organize and gather sponsorship from companies most notably Demon Tweeks based in Wrexham. We support local motor clubs around the Cheshire area and participate in shows and public focused events by supplying our cars we are able to help increase popularity for the club and increase the media focus of the team. As well as this is am also the co-driver and head engineer for the team which involves reading pace notes during the stages and preparing the car before and during the event to increase and maintain performance. Show less

Education

  • University of Central Lancashire
    BSc, Management and Logistics
    2009 - 2010
  • University of Central Lancashire
    FdSc, Motorsports Engineering
    2007 - 2009
  • Congleton High School Sixth Form
    A Level
    2005 - 2007
  • Congleton High School
    2000 - 2005

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