Experience

OrionVM | Powering Next-Gen Cloud Solutions

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Client Relationship Manager

  • Aug 2012 - Present

  Key Responsibilities include: • Aligned to NSW government and its agencies to assist in cloud strategy. Involved in delivering pilot programs to NSW Budget, OLGR, NSW Tourism Development Environments, NSW state library and NSW SES. • Learning OrionVM’s Cloud product and services range to match clients business models. • Coordinate sales efforts between Inside sales and partner sales. Increase and promote partner programs and products. • Grow existing accounts to achieve sales and profit goals within a territory through face-to-face or virtual meetings with the Insight and vendors. • Implement and execute internally created call campaigns by leveraging business intelligence and database queries to identify areas of opportunity. • Supporting internal project management teams in ensuring the smooth delivery of projects and services to the clients in a timely manner.



Dell Technologies

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Sales Associate

  • Jan 2011 - Aug 2012

  Key responsibilities include: - Providing a high level of proactive account activity to ensure issues are covered. Gain an understanding of Dell's range of products and train up to discuss customer’s needs and marry solutions to those needs. - Responsible for establishing and nurturing a strong rapport with DELL's PUB / LE inside sales representatives. - Upsell and cross sell all LOB (lines of business) across each account - During an SnP ISRs absence, work in partnership with the ISR to ensure goals and account management plans are achieved. - Develop and maintain the process for operational efficiency support - Preparation of timely and accurate quotations/orders to meet customer requests. - Preparation of Spot Sku set up which assist the teams in downloading orders within a 4 hour period - Maintain comments in Dells Contact Management System. - Analysis and preparation of software reports. - Maintain awareness of PC and IT industry conditions in particular competitors' products and pricing - Continuous improvement focus to assist in the development of processes to increase efficiencies in the operations of the business