Andy Wheeler

Product Manager at Rain Retail Software
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Contact Information
us****@****om
(386) 825-5501
Location
Provo, Utah, United States, US
Languages
  • Japanese -

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Bio

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5.0

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Dennis Blake

Andy is a pleasure to work with. His customer service skills, work ethic and professionalism is truly inspiring. I highly recommend Andy in any position that he works in and count it an honor to be associated with him.

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Experience

  • Rain Retail Software
    • United States
    • Software Development
    • 1 - 100 Employee
    • Product Manager
      • Feb 2022 - Present

      I am privileged to run an outstanding team of developers for a variety of features and fixes for the Rain Retail system.

    • Learning Systems & Training Manager
      • Apr 2019 - Present

    • Manager of Training & Education
      • Sep 2009 - Jun 2022

      As the Rain Retail help desk editor, I am responsible for documenting new features of our SaaS POS/Website system as well as curating the support resources, both external and internal. I also provide support to VIP clients, partners, and operate as a Tier 2 support guru internally for the company. Our help desk is at WebsiteSupport.info.

  • Prosper
    • United States
    • Professional Training and Coaching
    • 100 - 200 Employee
    • Sales Representative
      • Sep 2007 - Mar 2009

  • DrugTALK
    • Director, Product Development
      • Apr 2005 - Aug 2007

      I developed and expanded the company's offerings of intervention and awareness products for substance abuse. I produced two versions of packaging, did all branding for the company, and was solely responsible for copywriting, advertisements, web-content, and public relations materials. I developed and expanded the company's offerings of intervention and awareness products for substance abuse. I produced two versions of packaging, did all branding for the company, and was solely responsible for copywriting, advertisements, web-content, and public relations materials.

  • Persogenics LLC
    • Director, Product Development
      • Aug 1999 - Mar 2005

      I wrote all of the content for the company's behavioral profiles, profile reports, and training programs based on behavioral communication skills. I developed new instruments and products, was solely responsible for corporate image, branding of the company and its products and services, and all marketing and advertising. I wrote all web content, was solely responsible for copywriting, and public relations. Managed software development team through four versions. Managed all product development teams.

Education

  • Oklahoma Christian University of Science and Arts
    Bachelor's, Business Management
    1988 - 1992

Community

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