Andrew Durkee
Sales Support Specialist at Servers Storage Networking, LLC- Claim this Profile
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English Full professional proficiency
Topline Score
Bio
Credentials
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MCITP
Microsoft
Experience
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Servers Storage Networking, LLC
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Sales Support Specialist
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Aug 2020 - Present
• Intake orders from sales and online sources. • Input orders into Microsoft Dynamics GP sales system. • Confirm pricing and parts availability. • Combine parts and edit into assemblies as applicable. • Allocate inventory to orders. • Confirm customers credit limits and terms. • Prepare sales order documentation package. • Process pick tickets for warehouse for shipment. • Process credit card payments. • Review and evaluate return requests from customers. • Create and manage return merchandise authorization requests from original purchase orders. • Communicate return merchandise authorizations or rejections to customers via Outlook or Teams. • Work with engineering to confirm returned items are in good order and enter and issue refunds. Show less
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Robert Half
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United States
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Staffing and Recruiting
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700 & Above Employee
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Consultant
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Sep 2019 - Sep 2020
• Implemented standardized eight-piece desktop/laptop hardware configuration including multiple monitors, inputs, a docking station, and video and voice components across 42 workstations of a branch office. • Performed firmware and software updates and upgrades. • Performed audit of computer and smart phone hardware and updated inventory listings. • Implemented standardized eight-piece desktop/laptop hardware configuration including multiple monitors, inputs, a docking station, and video and voice components across 42 workstations of a branch office. • Performed firmware and software updates and upgrades. • Performed audit of computer and smart phone hardware and updated inventory listings.
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TGI Fridays
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United States
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Restaurants
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700 & Above Employee
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Host
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Dec 2018 - Dec 2019
• Greet and direct customers to the different serving sections. • Receive and input orders over the phone and through the Uber app. • Package food according to each order and hold for pickup. • Manage cash drawer. • Clear and clean tables quickly and efficiently. • Greet and direct customers to the different serving sections. • Receive and input orders over the phone and through the Uber app. • Package food according to each order and hold for pickup. • Manage cash drawer. • Clear and clean tables quickly and efficiently.
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Penguin Random House
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United States
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Book Publishing
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700 & Above Employee
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Archivist
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Mar 2018 - Sep 2018
• Performed audit of record storage facility; re-cataloged and relocated documents. • Shipped, received, cataloged, repackaged, and shelved sensitive documentation. • Performed audit of record storage facility; re-cataloged and relocated documents. • Shipped, received, cataloged, repackaged, and shelved sensitive documentation.
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Education
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Porter and Chester Institute
Windows Server 2008, Windows 7, Network+, A+ -
Notre Dame High School
College/University Preparatory and Advanced High School/Secondary Diploma Program