Andrew Durkee

Sales Support Specialist at Servers Storage Networking, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
New York City Metropolitan Area
Languages
  • English Full professional proficiency

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Bio

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Credentials

  • MCITP
    Microsoft

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Sales Support Specialist
      • Aug 2020 - Present

      • Intake orders from sales and online sources. • Input orders into Microsoft Dynamics GP sales system. • Confirm pricing and parts availability. • Combine parts and edit into assemblies as applicable. • Allocate inventory to orders. • Confirm customers credit limits and terms. • Prepare sales order documentation package. • Process pick tickets for warehouse for shipment. • Process credit card payments. • Review and evaluate return requests from customers. • Create and manage return merchandise authorization requests from original purchase orders. • Communicate return merchandise authorizations or rejections to customers via Outlook or Teams. • Work with engineering to confirm returned items are in good order and enter and issue refunds. Show less

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Consultant
      • Sep 2019 - Sep 2020

      • Implemented standardized eight-piece desktop/laptop hardware configuration including multiple monitors, inputs, a docking station, and video and voice components across 42 workstations of a branch office. • Performed firmware and software updates and upgrades. • Performed audit of computer and smart phone hardware and updated inventory listings. • Implemented standardized eight-piece desktop/laptop hardware configuration including multiple monitors, inputs, a docking station, and video and voice components across 42 workstations of a branch office. • Performed firmware and software updates and upgrades. • Performed audit of computer and smart phone hardware and updated inventory listings.

    • United States
    • Restaurants
    • 700 & Above Employee
    • Host
      • Dec 2018 - Dec 2019

      • Greet and direct customers to the different serving sections. • Receive and input orders over the phone and through the Uber app. • Package food according to each order and hold for pickup. • Manage cash drawer. • Clear and clean tables quickly and efficiently. • Greet and direct customers to the different serving sections. • Receive and input orders over the phone and through the Uber app. • Package food according to each order and hold for pickup. • Manage cash drawer. • Clear and clean tables quickly and efficiently.

    • United States
    • Book Publishing
    • 700 & Above Employee
    • Archivist
      • Mar 2018 - Sep 2018

      • Performed audit of record storage facility; re-cataloged and relocated documents. • Shipped, received, cataloged, repackaged, and shelved sensitive documentation. • Performed audit of record storage facility; re-cataloged and relocated documents. • Shipped, received, cataloged, repackaged, and shelved sensitive documentation.

Education

  • Porter and Chester Institute
    Windows Server 2008, Windows 7, Network+, A+
    2016 - 2017
  • Notre Dame High School
    College/University Preparatory and Advanced High School/Secondary Diploma Program
    2006 - 2010

Community

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