Andrew Donschietz
Tier 3 Technical Support at Harbortouch POS Systems- Claim this Profile
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Bio
Experience
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Harbortouch POS Systems
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United States
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Software Development
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1 - 100 Employee
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Tier 3 Technical Support
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May 2015 - Present
Provides technical support for point of sale computer systems utilizing Windows and Android operating systems. Maintains extensive networking knowledge to ensure that businesses stay connected to our server. Employs Microsoft SQL and multiple remote support applications to sustain client databases. Provides support and guidance to other tier technicians, and trains new employees. Provides technical support for point of sale computer systems utilizing Windows and Android operating systems. Maintains extensive networking knowledge to ensure that businesses stay connected to our server. Employs Microsoft SQL and multiple remote support applications to sustain client databases. Provides support and guidance to other tier technicians, and trains new employees.
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Enterprise
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United States
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Travel Arrangements
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700 & Above Employee
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Service Agent
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Dec 2013 - May 2015
Inspected up to 50 vehicles a day, and transported numerous customers and vehicles to other businesses. Utilized computer systems to keep track of the condition and location of each vehicle. Relayed rental contract information to customers and cooperating dealerships. Inspected up to 50 vehicles a day, and transported numerous customers and vehicles to other businesses. Utilized computer systems to keep track of the condition and location of each vehicle. Relayed rental contract information to customers and cooperating dealerships.
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RadioShack
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United States
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Blockchain Services
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700 & Above Employee
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Sales Associate
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Dec 2012 - Jul 2013
Provided technical expertise and repairs of store products for customers. Created cellular device contracts and preformed up to 75 transactions a day. Ordered new merchandise and used Microsoft Excel to keep track of monthly audits. Provided technical expertise and repairs of store products for customers. Created cellular device contracts and preformed up to 75 transactions a day. Ordered new merchandise and used Microsoft Excel to keep track of monthly audits.
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