Experience

i-team Global

• Netherlands
• Machinery Manufacturing
• 1 - 100 Employee

• Regional Ambassador i-team UK & Ireland

  • Sep 2021 - Present



DAYON RETAIL SERVICES

• Wakefield, United Kingdom

• Managing Director

  • Sep 2018 - Present

  Providing operational and executive consultancy. Specialising in innovation Start up and spearheading global partnership development Providing operational and executive consultancy. Specialising in innovation Start up and spearheading global partnership development



ONE HUNDRED RESTROOMS

• Netherlands
• Retail
• 1 - 100 Employee

• Chief Operating Officer & Co Founder

  • Sep 2018 - Sep 2021

  - Co- founded an entrepreneurial start-up company driving the delivery of operations and processes. - Delivery of Key account acquisition. - Hands-on operational delivery of all functions of the business, including design, construction tendering and store operations ensuring the company delivers sustainably, profitably and built for scale -Management of the operational relationships with clients, liaising between company and client for quality assurance. - Developed the long-term plans and budgets for all Operational areas, monitoring progress and evaluating performance - Measured effectiveness and efficiency of operational processes both internally and externally finding p ways to improve processes, reduce cost and improve margin - Responsible for overseeing operational teams, including Office & HR. - Drive the short, medium and long-term planning for growth and budget planning



Shell

• United Kingdom
• Oil and Gas
• 700 & Above Employee

• Global Strategic Alliance Development

  • May 2012 - Sep 2018

  - Responsible for the delivery and driving of increased retail margin within in the fuels industry through new offer development and innovations in: Grocery, Food, Online and Innovations. Globally lead the delivery and development of local markets partner strategy’s working closely to create platforms to be adopted across multiple markets. - Proven track record of using data and insights to identify and secure prospective global partners with a creative approach to improve customer value propositions and excel in the competitive environment - Excellent experience in securing global partnerships and negotiating complex contractual models and business cases taking accounts from path finding to operational, delivering margin and customer value. - Superior relationship and leadership skills at a director and senior level of management, proactively managing global and regional portfolios internally and externally. - Strong at project management and roll out planning in multiple markets building strong communities who are actively engaged and connected upwards globally, contributing significantly towards sharing leanings and results.



Shell

• United Kingdom
• Oil and Gas
• 700 & Above Employee

• Global Engineering Innovations

  • 2008 - 2012

  Globally accountable for the development and coordination of Retail Engineering Innovation Programs to improve overall site design and maintenance execution inc. development of pilot technical designs | Enhancement of the Facilities Management Contract through the evolution of the Mobile Technician program to drive operational performance and HSSE | Tendered and awarded new equipment suppliers to design technical solutions including the assurance of shells intellectual proprietary | Standardised and developed an automated capex asset management planning and maintenance opex tool.

• UK Fuels Marketing

  • Jan 2005 - May 2008

  Managed the UK retail fuels business Circa 890+ Sites 5.8 billion litres. Responsible for the UK market fuels growth, category and demand management and marketing plans delivering a 10% growth and 14% premium offer penetration. Responsible for the launch of new products and controlling the annual marketing budget.annual marketing budget of £2 million.

• UK Carwash Category Manager

  • Jan 2003 - Jan 2005

  UK Retail team category manager responsible for the delivery of the UK Carwash offer across 300 sites | Developed and implemented pricing and marketing strategy with an impact of 35% growth | Reduced site reactive costs through retailer focus and implementation of a planned protective maintenance program | Spearheaded the strategic Implementation of a decommissioning program of over 300 units to streamline the UK network.

• Area Sales Manager / Operations Support Manager

  • Sep 1998 - Jan 2003

  Operations Performance Manager and first line support for retail operations staff and area managers. Management | Represented UK Operations as the legal focal point and liaison for UK retail, managing retailer terminations, court cases, and non-standard issues | Produced and reviewed the Area Management workload and set process and procedures for their call plan cycle | Regional Management of +40 UK Company owned Retailer Managed Sites +30 Licence Manager SitesResponsible for the HR management of Site Managers and Staff inclusive of all grievances, disciplinary hearings, terminations, and court hearings | Developed business to business relationships between Shell and new to industry self-employed business franchises whilst driving profit and growth though sales and marketing techniques | Reviewed financial records of Retailer business contracts and negotiated yearly financial targets



Co-op

• United Kingdom
• Retail
• 700 & Above Employee

• Merchandising Development Manager

  • May 1997 - Sep 1998

  Central Manager for the development of operations for all Serve over Counter concepts for 600 stores Central Manager for the development of operations for all Serve over Counter concepts for 600 stores



Asda

• Retail
• 700 & Above Employee

• Operations Manager / Store Managment

  • Jan 1989 - May 1997

  Regional responsibility for 25 Asda Superstores Serve over businesses Fresh Food departmental manager for a new store Regional responsibility for 25 Asda Superstores Serve over businesses Fresh Food departmental manager for a new store