VP Product & Projects

• Sep 2016 - Present

Head of Product and Projects at essDOCS responsible for delivering excellent product which increases user engagement and satisfaction. The Team’s goal is to drive usage and adoption, increase loyalty and retention, be the customer advocate and ensure customer satisfaction.Product Owner for DocEx, Bank, BPO, DocHub and Bulker solutions, and member of the essDOCS product board responsible for the product scope, strategy and road-map. Project Manager for BHP Billiton, Vale, Syrah Resources, Standard Chartered, HSBC, Commerzbank and DocPrep development projects. Show less

Team Lead Project Manager and Delivery

• Apr 2012 - Present

Team Lead for Project Management and Delivery Team, responsible for ensuring a smooth onboarding of all user types for all essDOCS solutions, ensuring successful project delivery for new customers.Project Manager for Cargill, BHP Billiton, Rio Tinto and APT Immingham accounts. Product Owner for CargoDocs DocPrep which allows users to draft and/or collaboratively draft and manage the full set of documents required for Liner, Dry Bulk or Tanker shipments. http://www.essdocs.com/solutions/doc-prepAdditionally, Product Owner for CargoDocs for Bulker, Bank and BPO+ solutions. essDOCS delivers industry-led electronic shipping and trade document / data solutions which improve physical and financial operations, compliance and traceability. Our keystone solution is the industry-leading electronic bill of lading.essDOCS solutions are provided through a web-based electronic document / data Exchange. These solutions electronically link physical shipping and logistics to the financial supply chain: facilitating straight-through-processing, compliance with industry accepted best practices, improved cargo shipping operations, and automation of trade finance and payments. Show less

Project Manager

• Aug 1999 - Apr 2012