Packaging Operator/Cellarman

• Nov 2018 - Present

Packaging Assistant

• Nov 2016 - Present

Customer Care Representative

• Feb 2017 - May 2017

• Provided customers, banks, car dealerships, and authorized third parties with information regarding vehicle financing • Assisted customers and third parties with interpretation of vehicle lease contracts • Authorized payments over the phone and rescheduling of payment due dates • Advised individuals on title and vehicle registration procedures for all 50 states • Provided customers, banks, car dealerships, and authorized third parties with information regarding vehicle financing • Assisted customers and third parties with interpretation of vehicle lease contracts • Authorized payments over the phone and rescheduling of payment due dates • Advised individuals on title and vehicle registration procedures for all 50 states

College Advisor

• Mar 2015 - Oct 2016

• Scheduled students classes and offer academic advice using CampusVue, a student-tracking database. • Managed over 400 students to ensure they achieve their educational goals and matriculate. • Organized communication methodologies to facilitate academic reentry of students who were academically withdrawn. • Evaluated transfer credit results with students to develop sound advice for academic success. • Scheduled students classes and offer academic advice using CampusVue, a student-tracking database. • Managed over 400 students to ensure they achieve their educational goals and matriculate. • Organized communication methodologies to facilitate academic reentry of students who were academically withdrawn. • Evaluated transfer credit results with students to develop sound advice for academic success.

Leasing Associate

• Dec 2014 - Mar 2015

-Assisted potential and current residents over the phone and in person with a variety of customer service needs -Initiated tours of model home -Used Yadi/OneSite/Property Solutions to effectively track leasing traffic and maintenance requests -Assisted potential and current residents over the phone and in person with a variety of customer service needs -Initiated tours of model home -Used Yadi/OneSite/Property Solutions to effectively track leasing traffic and maintenance requests

Qualify and Transfer Sr. Associate

• Jun 2014 - Dec 2014

-Assisted students over the phone in starting their education path with Brandman University -Transferred qualified students to Enrollment Coaches using warm transferring skills -Used Microsoft Outlook/Word/Excel to perform daily tasks -Developed training materials for the Brandman University Training Guide -Assisted students over the phone in starting their education path with Brandman University -Transferred qualified students to Enrollment Coaches using warm transferring skills -Used Microsoft Outlook/Word/Excel to perform daily tasks -Developed training materials for the Brandman University Training Guide

Musician

• Apr 2010 - Apr 2014

• Enhanced musical and organizational skills supporting Navy retention and recruiting programs • Performed with various ensembles and regularly participated in military and civilian community events • Facilitated absentee ballot voting procedures for the 45 members of the Pacific Fleet Band • Drove 15-passanger vans to transport band members to performance locations and picked up mail from Post Office • Enhanced musical and organizational skills supporting Navy retention and recruiting programs • Performed with various ensembles and regularly participated in military and civilian community events • Facilitated absentee ballot voting procedures for the 45 members of the Pacific Fleet Band • Drove 15-passanger vans to transport band members to performance locations and picked up mail from Post Office

Substitute Teacher

• Nov 2009 - Mar 2010

-Taught K-12 curriculum in a variety of subjects such as wood shop, band, choir and elementary music -Provided regular professional consultation on basic brass playing techniques and marching techniques to the brass section of the Marietta High School Marching Band -Prepared Middle School and High School choirs for the annual holiday concert by rehearsing and conducting students during the regular director’s absence -Taught K-12 curriculum in a variety of subjects such as wood shop, band, choir and elementary music -Provided regular professional consultation on basic brass playing techniques and marching techniques to the brass section of the Marietta High School Marching Band -Prepared Middle School and High School choirs for the annual holiday concert by rehearsing and conducting students during the regular director’s absence