Andrew C.

Software Quality Assurance Tester at Nōwn
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Contact Information
us****@****om
(386) 825-5501
Location
York, Ontario, Canada, CA
Languages
  • English -

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Bio

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Credentials

  • Shopify Essential Training
    LinkedIn
    Nov, 2021
    - Nov, 2024
  • ITIL Intermediate Service Operations
    PeopleCert
    Nov, 2018
    - Nov, 2024
  • ITIL Foundations V3
    PeopleCert
    Mar, 2018
    - Nov, 2024

Experience

  • Nōwn
    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Software Quality Assurance Tester
      • Sep 2022 - Present

      Project Management, QAT software testing and tech support and investigation. Project Management, QAT software testing and tech support and investigation.

  • Raptor Racing
    • Canada
    • Motor Vehicle Parts Manufacturing
    • Product Sales Specialist
      • Nov 2018 - Present

      www.raptorracing.ca www.raptorracing.ca

  • TD
    • Canada
    • Banking
    • 700 & Above Employee
    • IT Operations Analyst IV
      • Sep 2019 - Jul 2020

      Team Lead Batch Operations

    • IT Operations Analyst III
      • May 2018 - Sep 2019

      Senior in Batch Operations, ITIL certified

    • IT Operations Analyst II
      • Dec 2016 - May 2018

  • McDonald's
    • United States
    • Restaurants
    • 700 & Above Employee
    • First Assistant Manager
      • Jan 2015 - Dec 2016

      • Supervised over 90 subordinates over a 24/7 scheduling system • Heavily involved in HRIS administration, procedures and policy as well as managing customer experience on a day to day basis• Conducted full life cycle recruitment and selection activities • Preformed financial analysis and diagnostics daily/weekly/quarterly to monitor success of organization • Provided support to Restaurant Manger in efficient operation of all restaurant systems

    • Second Assistant Manager
      • May 2012 - Jan 2015

      • Created inventory orders conducted audits to ensure compliance• Completed mid-month food stat (food inventory)• Created and execute food cost action plan based on results of midmonth food stat • Signed off on cash deposits for armored car pick up • Coached crew on floor to meet McDonald’s Standards• Handled guest complaints on floor and in restaurant

  • Ryerson University
    • Canada
    • Higher Education
    • 700 & Above Employee
    • Fundraiser
      • Sep 2009 - Dec 2009

      • Used Ruffalo Cody automated dialing software contacted Ryerson Alumni and Parents of current students to solicit funds for Alumni • Effectively communicated goals for said funds to clients on phone • Used customer service skills to successfully obtain funds • Used Ruffalo Cody automated dialing software contacted Ryerson Alumni and Parents of current students to solicit funds for Alumni • Effectively communicated goals for said funds to clients on phone • Used customer service skills to successfully obtain funds

Education

  • University of Toronto School of Continuing Studies
    Fullstack coding Bootcamp
    2021 - 2021
  • Ryerson University
    Bachelor’s Degree, Political Science and Government
    2008 - 2012
  • Bramalea Secondary School
    High School, Ontario Scholar
    2003 - 2008

Community

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