Inside Sales Account Manager

• Oct 2019 - Present

Inside Sales (Account Manager): 2019-October -PresentMitek Inc (Hohmann & Barnard) 7079 Oakland Mills Rd, Columbia, MD 21046 • Managed, consulted and value sell company solutions to a customer base in a defined region• Prospected and profitably grew business with new and existing customers, with a focus on exceeding annual budget• Possessed a proven track record of growing business by capitalizing on organized sales strategies. Created and executed business plans as required • Engaged in effective communication skills that facilitated internal discussions to deliver value added customer solutions• Effectively negotiated and delivered customer proposals that match customer needs with the value provided• Obtained a track record in utilizing the full Microsoft Suite of products (Word, Excel, PowerPoint, Teams) and CRM systems. Received the ability to learn custom company software that compliments the selling process• Dealt with customer complaints and resolved purchase order issues• Assist with analyzing technical data and submittal sheet to give customers best possible price • Coordinate daily with multiple teams like shipping, management, warehouse personnel to ensure orders are processed and shipped out as directed

Dispatcher

• Aug 2018 - Oct 2019

Dispatcher: August 2018-October 2019 MBG Enterprises 7457 Shipley Ave, Harmans, MD 21077• Scheduled drivers to ensure routes got covered• Scheduled and coordinated charters for public events • Maintained route sheets and mapped out turn by turns for each route • Completed daily dispatch sheets of all activities and tracked against budget• Tracked and supervised employees’ daily times of when trips and routes were to be completed• Sought out new business by designing charter plans and marketing literature and going door to door to seek new trips. • Obtained class B CDL and would occasionally from time to time drive charter buses or waste management vehicles to ensure the jobs get done

Client Sales Executive

• Dec 2017 - Jul 2018

Sales Account Manager

• Jun 2016 - Dec 2017

Established and increased profitability by bringing on new customers through a technology-driven selling approach Researched territory to develop prospect customers and gather information to determine their business potential Performed planned and unplanned cold calls to new customers Generated and maintained business relationships with new customers within assigned territory Planned and organized personal sales strategy by maximizing the ROI for the territory Conducted regular and thorough audits to maintain successful A/R balance Prepared and submitted reports on a designated basis i.e. call notes, expense reports, lost business on a specific deadline Utilized Microsoft Office in a proficient manner Coordinated dispatch amongst driver locations and monitored logistics internal CRM software Provided resolutions to customer problems and complaints

Sales Marketing Assistant

• Sep 2015 - Dec 2015

Followed and contributed to marketing plans, executed email campaigns relative to EMMA marketing software, implemented strategies around new program launchesProvided sales development support and lead cultivation with program launchData entry to assist sales representatives. Followed and contributed to marketing plans, executed email campaigns relative to EMMA marketing software, implemented strategies around new program launchesProvided sales development support and lead cultivation with program launchData entry to assist sales representatives.

Recreation Leader

• Aug 2014 - Dec 2015

Responsible for performing payroll & functions Managed park sites, accounted inventory, performed group projects Responsible for performing payroll & functions Managed park sites, accounted inventory, performed group projects

Professor

• 2015 - 2015

Budget Analyst

• Aug 2010 - Aug 2012

Tracked department budget against traveling expenses, managed multiple databases, inventory tracking and reportingSupported chief deputy in organizing and executing staff meetingsAttended monthly staff trainings while frequently interacting and assisting with customer relationship management within organizationPerformed basic administrative office functionsPromoted to a GS in two years of being with the government Tracked department budget against traveling expenses, managed multiple databases, inventory tracking and reportingSupported chief deputy in organizing and executing staff meetingsAttended monthly staff trainings while frequently interacting and assisting with customer relationship management within organizationPerformed basic administrative office functionsPromoted to a GS in two years of being with the government