System Administrator

• Feb 2018 - Present

Liaison between HelpDesk and DataCenter/Networking, System Administrator

• Jul 2012 - Feb 2018

Communicate issues between helpdesk and network/datacenter teams. I am a Domain Admin that is also part of the helpdesk team. I support end users with Helpdesk Support, Server configuration and administration, security group creation and administration, assist the Networking Team with switch and router configuration and administration. Create new users, create new Exchange email accounts, Distribution List, Active Directory Security groups, create and administrate Group Policy Objects, manage WSUS and configure it to update 3rd party apps, setup new computers, create workstation images, reimage existing computers for new users, data transfers, data backups, antivirus management, spam filter management, and I always like to share what I know to make the team better. Show less

Lead Tech, Network Administrator, Systems Administrator, Exchange Email Administrator, Helpdesk

• Dec 2009 - Jun 2012

Managed the entire network for 20+ customers, including Routers, switches, hosted email, remote support, phone system support, web server admin (not including content updates), Helpdesk Admin, Server Admin, Hosted Email Exchange, Hosted Backup services, Hosted GFI Antivirus support, assisted with specialty software for several clients. Performed several hardware upgrades from XP to Win 7. Migrated hundred of mailboxes from local or hosted to our hosted Exchange platform. Managed the entire network for 20+ customers, including Routers, switches, hosted email, remote support, phone system support, web server admin (not including content updates), Helpdesk Admin, Server Admin, Hosted Email Exchange, Hosted Backup services, Hosted GFI Antivirus support, assisted with specialty software for several clients. Performed several hardware upgrades from XP to Win 7. Migrated hundred of mailboxes from local or hosted to our hosted Exchange platform.