Experience

Sustainable Energy Authority of Ireland (SEAI)

• Ireland
• Renewable Energy Semiconductor Manufacturing
• 100 - 200 Employee

• Programme Assistant - Grants

  • Jul 2019 - Present

  Drafting contracts and amendments for Renewable Energy projects, assisting in carrying out financial verifications on applications and payment claims, conducting project audits, reporting on and tracking payments. Financial management on the EPBD programme including issuing invoices and statements, setting up monthly collections, logging transactions and regular reporting on the financial aspect of the progreamme. Drafting contracts and amendments for Renewable Energy projects, assisting in carrying out financial verifications on applications and payment claims, conducting project audits, reporting on and tracking payments. Financial management on the EPBD programme including issuing invoices and statements, setting up monthly collections, logging transactions and regular reporting on the financial aspect of the progreamme.



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Administrative Secondment - TSAR Department

  • Aug 2017 - Jul 2019

  Responsible for reporting for the Outbound, Inbound, and Customer Options teams, including database usage, save rates, and sales reports. I have also been responsible for checking commission claims, keeping our internal database up to date, updating our sales systems, and being the single point of contact for stock issues in the department. In the past I have also provided cover for the dialler supervisor, which involve managing outbound campaigns.

• Telesales and Retention Agent

  • Sep 2016 - Aug 2017

  Originally on Outbound teams for sales calls, health checks and general service calls. Progressed to Outbound Business Sales team. Later progressed to the Inbound calls team, dealing with customers who call us for sales or retention purposes. Consistently meet sales targets and call quality targets. Additional duties have included applying credits to accounts, and representing my team at department feedback meetings.



Oxfam Ireland

• Ireland
• Non-profit Organizations
• 1 - 100 Employee

• Fundraiser

  • Jun 2016 - Jun 2016

  Raising funds for Oxfam's emergency appeal by engaging in direct dialogue door to door. Raising funds for Oxfam's emergency appeal by engaging in direct dialogue door to door.



Medserv

• Ireland
• Financial Services
• 100 - 200 Employee

• Radiology Billing Specialist

  • May 2015 - Jul 2015

  -Processing and generating claim forms and invoices for inpatient and outpatient claims.-Follow up on outstanding accounts.-Handling insurer/hospital returns.-Respond to hospital, client and patient queries via phone and email.-Processing Side 1s when returned by patients.-Ad hoc duties as required or assigned by manager -Processing and generating claim forms and invoices for inpatient and outpatient claims.-Follow up on outstanding accounts.-Handling insurer/hospital returns.-Respond to hospital, client and patient queries via phone and email.-Processing Side 1s when returned by patients.-Ad hoc duties as required or assigned by manager