Andrew Barboza
Technology Support Technician II at PVPUSD- Claim this Profile
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Bio
Credentials
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CompTIA A+
CompTIAJan, 2017- Oct, 2024 -
CompTIA Network+
CompTIAJan, 2022- Oct, 2024
Experience
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PVPUSD
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Education Administration Programs
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1 - 100 Employee
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Technology Support Technician II
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May 2022 - Present
Under the supervision of the directors of technology and information systems coordinate projects with a team of district technicians, and school technology aides. Assist system and network administrators with project planning and implementation. Communicate user experience and feedback to system and network administrators for various district technology systems. Manage the district MDM, inventory, and ticketing systems. Support the VoIP phone system. Make recommendations and provide specifications for technology purchases. Act as technology support for the main school district offices. Show less
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Technology Support Technician I
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May 2018 - May 2022
Act as the secondary support team member for technology issues at six school sites. Provide technology support in the form of hardware/software troubleshooting and repair both physically and remotely using support software. Plan and manage projects for myself and my team of primary technology support aides. Work with system and network administrators to complete higher tier projects and support requests. Coordinate with other district departments and third-party vendors to complete tasks and further the goals of the technology department. Show less
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Seal Methods Inc.
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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IT Technician
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Apr 2017 - May 2018
Diagnose, troubleshoot, and repair everyday issues with Windows PCs, printers, VoIP phones, and networking equipment. Manage a Windows domain including multiple virtualized Windows servers, and 80+ user workstations across multiple job sites. Prepare presentations to management to cut costs, and purchase new electronic equipment. Act as the primary advisor when the company considers purchasing a new electronic item or service from a 3rd party Diagnose, troubleshoot, and repair everyday issues with Windows PCs, printers, VoIP phones, and networking equipment. Manage a Windows domain including multiple virtualized Windows servers, and 80+ user workstations across multiple job sites. Prepare presentations to management to cut costs, and purchase new electronic equipment. Act as the primary advisor when the company considers purchasing a new electronic item or service from a 3rd party
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Education
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2013 - 2017
University of California, Riverside
Bachelor of Science - BS, Computer Science
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