Experience

Air Force Medical Service

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Deputy Chief - Medical Counter CBRN

  • Jun 2022 - Present

• Medical Planner Fellow

  • Jun 2021 - May 2022

  One year fellowship with the goal of expanding knowledge and earning R-Code for Contingency Wartime Medical Planner. Courses and activity include:-Internship with Department of Health & Human Services (DHHS) Secretary's Operations Center (SOC)-Rotations through all AFMRA/SGX offices, to include Medical Operations Center (MOC) and Air Force Crisis Action Team (AFCAT) in the Pentagon-NATO Joint Medical Planner Course-Joint Medical Operations Course-Joint Special Operations Medical Orientation Course-International Health Specialist Orientation Course-Air Advisor Initial Qualification Course-DCAPES Base User Course-JCRM Course-Public Health Emergency Management Advanced Course-Air Mobility Command Summit-Joint Medical Planner Toolkit Course-Contingency and Wartime Planners Course

• OIC, Medical Readiness Plans & Programs

  • May 2019 - Mar 2022

  Served as Medical Group's Medical Planner, Medical Emergency Manager, and Chief of MTF Wing Inspection Team.-Led Medical Readiness Flight for 6 months during Commander vacancy. Oversaw successful deployment operations during 106% increase in requirements.-Managed all plans to include home station (Medical Contingency Response Plan, Disease Containment Plan) and theater Operation Plans.-Managed 31 home station disaster response teams and equipment for 1.3k personnel/$1.6m.-Oversaw 63 deployable expeditionary teams and equipment packages.-Coordinated with functional advisors for 58 career fields on readiness skills requirements.-Oversaw MTF's Security Management program.-Created and managed MTF's multi-year training and exercise platform.-Managed compliance items for Joint Commission, Unit Effectiveness Inspection, and Air Force Emergency Management programs.-Led COVID response for MDG through 11 Lines of Effort. Supported Operation Warp Speed vaccine deployment and increased available beds 54% for potential patient overflow.-Executive Member of Alaska's Joint Medical Emergency Preparedness Group. Worked with large hospitals in/around Anchorage and small healthcare companies to plan and exercise contingencies. Coordinated with Alaska State Healthcare Coalition for safety of 730k population.-Led no-notice deployment of EMEDS in support of Navy's Theodore Roosevelt COVID outbreak. Ensured 64 personnel and 27 pallets were in Guam in less than 72hrs.

• TRICARE Operations OIC

  • Jul 2018 - May 2019

  Managed largest OCONUS TRICARE Operations unit, leading 25 personnel in support of a 55-bed, 8 OR hospital with 30k enrollees and 159k DoD/VA beneficiaries. Liaised with TRICARE Managed Care Support Contract to coordinate beneficiary benefits and over 43k referrals valued at $43m with 1.2k network providers. Oversaw offices to include: Beneficiary Counseling and Assistance Coordination, Contract Liaison Office, Aeromedical Evacuation, and Patient Travel.

• Executive Officer

  • Sep 2017 - Jul 2018

• Group Practice Manager

  • Oct 2015 - Sep 2017

  Directly managed and consulted Executive Staff on:-Access to Care-Call Center-eAccess Programs-Templating and Schedules for Providers-Supply and Demand Forecasting-Provider Empanelments for 17K enrollees and 65K beneficiariesThrough thorough data analysis, root cause analysis, and staff engagement, we drove several process improvements that dramatically improved access to care. Some improvements include:-Appropriately empanelling patients to medical providers based on patient acuity and provider skill/experience.-Determining patient demand for appointments based on call volume by day.-Adjusting provider schedules to meet actual demand and increasing the amount of weekly appointments to ensure patients have access.-Eliminating cross-booking to ensure providers and patients can establish a relationship and encourage providers to be efficient (not rewarding efficient providers by booking their open appointments with other providers' patients).As as result, the 87th MDG went from 84/135 DoD MTFs for access to care to #1 in the AF and #2 in DoD, as well as #5 in AF for continuity of care. The 87th MDG was awarded AF/SG's Most Improved MTF for Access in 2016 and won the the AFMS 2017 Superior Access to Care Award, 2017 AMC Medical Home Award, and 2017 MHS High Reliability in Healthcare Access to Care Award from AMSUS.

• Resource Management Office Flight Commander

  • Jul 2014 - Oct 2015

  Managed $20M annual budget, 400 Manning Authorizations, 45 Cost Centers, 8 personnel, Medical Reimbursement Program, Auditing Programs, and Cost Accounting Program.



United States Air Force

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Major

  • Nov 2013 - Present



Conair LLC

• United States
• Manufacturing
• 700 & Above Employee

• Consumer Service Representative

  • Jun 2012 - May 2014

• Administrative Assistant

  • Dec 2011 - Jun 2012



Cooper Children's Hospital

• Business Consultant

  • Jun 2013 - Oct 2013

  Analyze and benchmark metrics to aid leadership team in strategic planning. Analyze and benchmark metrics to aid leadership team in strategic planning.



Penn Medicine Princeton Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Principal Investigator

  • Feb 2013 - Oct 2013

  Study the effects of add-on cases to the OR and recommend policy changes for smooth patient scheduling. Study the effects of add-on cases to the OR and recommend policy changes for smooth patient scheduling.



New Jersey Department of Human Services

• Student Researcher

  • Jan 2011 - May 2011

  While at Rider University, studied data provided by the NJ Family Care Program to discover disparities. While at Rider University, studied data provided by the NJ Family Care Program to discover disparities.



New Jersey - Trenton Senior Services

• Assistant Supervisor

  • Nov 2010 - May 2011