Experience

Citizens Rx

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Vice President, Strategic Account Management

  • Sep 2022 - Present



Centene Corporation

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Vice President of Account Management

  • Feb 2019 - Oct 2020

  Executive level oversight of the Account Management division supporting the Envolve PeopleCare portfolio of Centene Health Plans and external clients. Overall responsibility for client satisfaction, client retention, and profitability of client contracts.

• Regional Vice President, Client Services

  • Feb 2016 - Jan 2019

  Senior management oversight to the Envolve PeopleCare external market strategy including clients, brokers and consultants. Responsibilities included client satisfaction, profitability and retention and providing support to new business opportunities.



EnvisionRxOptions

• United States
• Pharmaceutical Manufacturing
• 100 - 200 Employee

• VP Client Services

  • Nov 2012 - Jan 2016

  Provided executive level leadership and oversight to Account Management and Operational business units supporting a portfolio of client contracts consisting of over 500 PBM, Private Label and Part D clients with over $200 Million in annual revenue. Provided executive level leadership and oversight to Account Management and Operational business units supporting a portfolio of client contracts consisting of over 500 PBM, Private Label and Part D clients with over $200 Million in annual revenue.



Carewise Health

• United States
• Health, Wellness & Fitness
• 200 - 300 Employee

• Senior Client Service Executive

  • Aug 2011 - Nov 2012



Nationwide

• Insurance
• 700 & Above Employee

• Director, Account Management

  • May 2010 - Aug 2011

  Provided leadership and oversight of a team of Account Managers with the goal of overall retention, performance and growth of their assigned client’s health and productivity management programs as well as direct management responsibility of a multi-million dollar book of business supporting the integration of productivity management, health and wellness programs within clients benefit programs.

• Senior Client Relationship Manager

  • May 2009 - May 2010

  Led and manage a team to provide consultative, value-based service to assigned clients with principle responsibility for account retention, growth, and service excellence for a spectrum of accounts from small to large very complex Fortune 500 national accounts. Also responsible for the development and implementation of client service plans to assigned accounts to ensure retention of existing client base.

• Client Relationship Manager

  • Aug 2008 - May 2009

  Served as the account lead when interfacing with external client contacts.Responsible for working with a team to manage the Health and Productivity program for a large complex national account. Provided consultative and value-based services and recommends comprehensive health management strategies tailored to individual clients needs.



Universal American

• Insurance
• 300 - 400 Employee

• Manager, Account Management

  • Jul 2007 - Jul 2008

  Directed a staff of Account Managers responsible for the day to day strategic, business and relationship management of Member Health Group and State sponsored Medicare Part D and Discount Prescription Drug program. Also held responsibility for group proposal and implementation teams. Directed a staff of Account Managers responsible for the day to day strategic, business and relationship management of Member Health Group and State sponsored Medicare Part D and Discount Prescription Drug program. Also held responsibility for group proposal and implementation teams.



Medical Mutual

• United States
• Insurance
• 700 & Above Employee

• Manager, Statewide Operations

  • Jan 1997 - Jun 2007

  Managed an Operations staff of 25 to 50 employees in a fast paced customer service and claims production enviornment. Acted as an Operations Liaison between Client Services and external Third Party Administrative clients supporting 172,000 insured lives. Managed an Operations staff of 25 to 50 employees in a fast paced customer service and claims production enviornment. Acted as an Operations Liaison between Client Services and external Third Party Administrative clients supporting 172,000 insured lives.