Andres Villavicencio

Technical Analyst at HCA Florida Northside Hospital
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Contact Information
us****@****om
(386) 825-5501
Location
St Petersburg, Florida, United States, US

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Technical Analyst
      • May 2023 - Present

      St Petersburg, Florida, United States Install and repair facility and division IT&S equipment and software per HCA and division IT&S standards and guidelines, including but not limited to terminals, personal computers, printers, cabling, and related software products Respond to and resolve inquiries and requests for assistance with division or facility computer systems, and provides a superior customer support experience for division and facility users Analyze and provide hands-on support for all inquiries within… Show more Install and repair facility and division IT&S equipment and software per HCA and division IT&S standards and guidelines, including but not limited to terminals, personal computers, printers, cabling, and related software products Respond to and resolve inquiries and requests for assistance with division or facility computer systems, and provides a superior customer support experience for division and facility users Analyze and provide hands-on support for all inquiries within assigned zone/region. Determine appropriate technical area or vendor to resolve the problem and coordinates with other technical areas, as needed Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Technical Support Advisor
      • Jun 2022 - Jun 2023

      St Petersburg, Florida, United States

    • United States
    • Government Administration
    • 500 - 600 Employee
    • System Programmer II
      • May 2019 - Feb 2023

      Tallahassee, Florida

    • Distributed Desktop Services Specialist
      • Dec 2016 - May 2019

      Tallahassee, Florida

    • Office Automation Specialist
      • Dec 2015 - Dec 2016

      - Troubleshooting printers, desktops, and laptops. - Reimage computers and then deploy them to employees while installing requested software. - Help relocate employees to different offices by disconnecting and connecting of their computer equipment properly.

    • Events Services
    • 1 - 100 Employee
    • Recreation Service Aide
      • May 2014 - Aug 2015

      Doral, FL - Supervised patrons and enforce rules established by the park. - Assisted various sport activities such as games and practices. - Help organize special events that occur throughout the City of Doral.

Education

  • Florida State University
    Information Technology, 3.47
    2015 - 2017
  • Florida International University
    Information Technology, 3.07
    2012 - 2015

Community

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