Experience

Octorate

• Italy
• IT Services and IT Consulting
• 1 - 100 Employee

• Sales Account Manager

  • Feb 2022 - Present

• Sales Account

  • Jul 2021 - Present



Kamado SRL

• Operations and Logistics Manager

  • Jun 2018 - Mar 2022

  Responsible for coordinating and optimising the operational and planning activities of the company, planning and managing logistics, warehouse and customer services, ensuring the state and the on time delivery of outgoing and incoming materials. My tasks also include sales order processing, inventory management and customer relationship management. Responsible for coordinating and optimising the operational and planning activities of the company, planning and managing logistics, warehouse and customer services, ensuring the state and the on time delivery of outgoing and incoming materials. My tasks also include sales order processing, inventory management and customer relationship management.



ADS Solutions

• India
• Information Technology & Services
• 1 - 100 Employee

• Logistics Coordinator

  • Apr 2017 - May 2018

  Logistics coordinator for the Expressowifi project.Planning and managing logistics, warehouse and customer services, ensuring the state and the on time delivery of outgoing and incoming materials. My tasks also include sales order processing, inventory management and customer relationship management. Logistics coordinator for the Expressowifi project.Planning and managing logistics, warehouse and customer services, ensuring the state and the on time delivery of outgoing and incoming materials. My tasks also include sales order processing, inventory management and customer relationship management.



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Senior Client Relationship Manager

  • Jul 2014 - Jun 2016

  Addressed Tier 1 advisors and Retail Store technical questions, concerns and how-to’s regarding Apple products. Correspondent for online sales department and engineering, individuals, small businesses, and premium resellers regarding the progress and evolution of cases under my care and responsability. Mentor and trainer for new advisors.

• Client Relationship Manager

  • Oct 2011 - Jun 2014

  Tier 1 Customer Relationship Manager. Addressed iOS and OS X devices software and hardware issues, handled account security.