Andrés Lara Napa

Technical Support Help Desk at SYNERGY® ECUADOR
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Contact Information
us****@****om
(386) 825-5501
Location
Quito Canton, Pichincha, Ecuador, EC

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Credentials

  • Diseño de redes esencial
    LinkedIn
    Mar, 2022
    - Oct, 2024
  • Fundamentos de la ciberseguridad: Redes
    LinkedIn
    Mar, 2022
    - Oct, 2024
  • Microsoft Power BI: Business Intelligence
    G-Talent.net
    Mar, 2022
    - Oct, 2024
  • Scrum Fundamentals Certified
    SCRUMstudy - Accreditation Body for Scrum and Agile
    May, 2021
    - Oct, 2024
  • SQL- Curso completo de Base de Datos
    Udemy
    Mar, 2021
    - Oct, 2024
  • Fundamentos de big data
    LinkedIn
    Feb, 2021
    - Oct, 2024
  • Cisco CCNA 200-301
    Udemy
    Jan, 2021
    - Oct, 2024
  • Redes en Google Cloud Plataform
    Udemy
    Jan, 2021
    - Oct, 2024
  • Tester de Software Profesional
    Edutin Academy
    Nov, 2020
    - Oct, 2024
  • DevOps con un café
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • Administrador de Servidores
    Fundación Carlos Slim
    May, 2020
    - Oct, 2024
  • Técnico en Informática
    Fundación Carlos Slim
    May, 2020
    - Oct, 2024
  • Cloud Computing
    Google Actívate
    Mar, 2020
    - Oct, 2024
  • Linux Unhatched
    Cisco
    Feb, 2020
    - Oct, 2024
  • Help Desk Administrator Certification
    Duo Security
    Jun, 2022
    - Oct, 2024
  • Lifelong Learning
    CertiProf
    Aug, 2020
    - Oct, 2024

Experience

    • Ecuador
    • Information Technology & Services
    • 1 - 100 Employee
    • Technical Support Help Desk
      • Jan 2023 - Present

    • Técnico de soporte de TI
      • Oct 2021 - Present

      * Mantenimiento preventivo y correctivo de impresoras y pantallas NCR.* Resolución de tickets de incidencias.* Atención al cliente interno.

    • Business Consulting and Services
    • 700 & Above Employee
    • Servicio técnico de tecnología de la información - Independiente
      • Mar 2020 - Oct 2021
    • Área de TIC’s Academia Cisco
      • Jul 2019 - Dec 2019
    • Retail Apparel and Fashion
    • Asistente de Sistemas - HelpDesk.
      • Nov 2015 - Apr 2019
    • Asistente de Producción.
      • Jul 2011 - Aug 2015

Education

  • Instituto Tecnológico Superior Quito Metropolitano
    Tecnología en Análisis de Sistemas, Desarrollo de aplicaciones web

Community

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