Experience

CBDOIS

• Portugal
• Manufacturing
• 1 - 100 Employee

• Business Owner

  • Jul 2020 - Present



BESTSELLER

• Denmark
• Apparel & Fashion
• 700 & Above Employee

• Front Office host

  • Feb 2020 - Jun 2020

  - Receive and greet guests and clients; - Answering the phone, take messages and forward them to the respective office; - Create and maintain updated documents and spreadsheets; - Create and implement new SOP’s; - Oversee the sorting and distribution of incoming mail; - Preparing outgoing mail (letters, packages, etc.); - Organizing and booking meeting rooms; - Keeping the office tidy and setting a positive atmosphere. - Receive and greet guests and clients; - Answering the phone, take messages and forward them to the respective office; - Create and maintain updated documents and spreadsheets; - Create and implement new SOP’s; - Oversee the sorting and distribution of incoming mail; - Preparing outgoing mail (letters, packages, etc.); - Organizing and booking meeting rooms; - Keeping the office tidy and setting a positive atmosphere.



Funcrops - Medicinal Cannabis

• Portugal
• Pharmaceutical Manufacturing

• Remote Business Development Assistant

  • Feb 2019 - Jan 2020

  - Working closely with the administration team, to help develop the business idea; - Collaborate in the elaboration of the business plan; - Define the market needs, and establish good solutions; - Market research, and creating reports; - Attending events and contact potential partners. - Working closely with the administration team, to help develop the business idea; - Collaborate in the elaboration of the business plan; - Define the market needs, and establish good solutions; - Market research, and creating reports; - Attending events and contact potential partners.



Tuga B.V.

• Amsterdam

• Office Assistant

  • Apr 2017 - Jan 2019

  - Organizing consultant timetables; - Issuing invoices; - Order office items for the company; - Organizing documents for the accountants. - Organizing consultant timetables; - Issuing invoices; - Order office items for the company; - Organizing documents for the accountants.



accessART.co

• Netherlands
• Retail Art Supplies

• Office Manager Assistant

  • Oct 2015 - Sep 2017

  - Responsible for communication with the Portuguese artists; - Work closely with the administration to define the market strategies; - Market research, and create reports; - Organize office and assist associates in ways that optimize procedures; - Schedule meetings with potential partners. - Responsible for communication with the Portuguese artists; - Work closely with the administration to define the market strategies; - Market research, and create reports; - Organize office and assist associates in ways that optimize procedures; - Schedule meetings with potential partners.



EAP Trading International

• County Dublin, Ireland

• Office Assistant

  • Apr 2013 - Jul 2014

  - Organizing documents for import/export for the Irish customs; - Handling invoices. - Organizing documents for import/export for the Irish customs; - Handling invoices.



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Customer Service and Sales Representative

  • Aug 2011 - Aug 2012

  - Manage large amounts of incoming calls; - Define the customer’s needs and providing a good solution; - Providing accurate, valid and right information about the customers’ tariffs; - Solve technical problems relating to the customers’ tariffs and plans; - Handling customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up on the situation to ensure resolution. - Manage large amounts of incoming calls; - Define the customer’s needs and providing a good solution; - Providing accurate, valid and right information about the customers’ tariffs; - Solve technical problems relating to the customers’ tariffs and plans; - Handling customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up on the situation to ensure resolution.