Experience

Filedoc Software

• Portugal
• IT Services and IT Consulting
• 1 - 100 Employee

• Alliance Manager

  • Jan 2022 - Present

  ▪ Work closely with internal teams to develop comprehensive partnership strategies aligned with the company's goals, facilitate collaboration, align objectives, and coordinate efforts across departments.▪ Providing support, addressing concerns, and fostering open communication channels. ▪ Ensure that partners are satisfied and their needs are met.▪ Promote partner engagement by organizing joint marketing initiatives and co-selling efforts.▪ Provide partners with the necessary resources, training, and support to maximize their potential and achieve mutual success.▪ Conduct regular business reviews with partners to evaluate progress, address challenges, and identify areas for improvement. Show less

• Project Manager | Business Consultant

  • Oct 2018 - Dec 2021

  ▪ Project planning, track and report overall project progress▪ Guaranteeing that projects were delivered with quality and on time;▪ Ensure that stakeholders fully understand the solution and implementation decisions are aligned with the relevant requirements▪ Identification, analysis and specification of requirements and business processes▪ Business process definition and design based on BPMN▪ Document and process management software customization▪ Production roll outs, support and training to the final users and system administrator▪ Providing information and demo for potential new clients Show less



José de Mello Saúde

• Portugal
• Hospitals and Health Care
• 700 & Above Employee

• Business Analyst

  • Apr 2017 - Sep 2018

  ▪ Follow-up of transversal projects with impact on the department▪ Contributing to develop project methodology and recommendations▪ Identifying inefficiencies, improvements and implementing corrective measures▪ Analysis of changes arising from negotiations and support in their implementation▪ Elaboration, analysis and validation of commercial proposals▪ Cenario simulation and analytical support in negotiation▪ Profitability analysis and pricing definition

• Business Assurance Analyst

  • Nov 2014 - Mar 2017

  ▪ Survey and analysis of rules and processes▪ Definition of action plans and follow - up▪ Identification of cases of loss of revenue, inefficiencies and cost control▪ Analysis of the impact of existing inefficiencies▪ Support to the definition and systematization of technical requirements of the audit software used (RAID)▪ Support in the definition and implementation of the software resolution workflow

• Analyst

  • Feb 2013 - Oct 2014

  ▪ Process efficiency analysis▪ Monitoring the implementation of new processes▪ Development and analysis of management indicators▪ Elaboration of information reports▪ Analytical support in the construction of reference information for decision making▪ Elaboration of a tool to predict the endowment of employees and assist in the allocation of scales in order to maximize the level of service

• Trainee

  • Feb 2012 - Jan 2013

  ▪ Analysis of pharmaceutical service costs▪ Elaboration of a tool to make cost estimates of a surgery



Banco BPI

• Banking
• 700 & Above Employee

• Intern

  • Nov 2011 - Jan 2012

  ▪ Process Reengineering ▪ Process Reengineering