Andreia Fernandes Dias

Groups & Events Coordinator at SUD Lisboa
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Contact Information
us****@****om
(386) 825-5501
Location
Lisbon, Lisbon, Portugal, PT
Languages
  • Portuguese Native or bilingual proficiency
  • English Professional working proficiency
  • Spanish Professional working proficiency
  • French Limited working proficiency

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I studied with Andreia during the Masters in Management at ISCTE and it was an absolute pleasure. All her professional experience in Customer Management and being very passionate when it comes to understanding what are the customer's needs was a crucial factor in long projects and demanding presentations. She has a strong team-spirit and a high level of communication skills, having Andreia as a colleague makes it possible to create a healthy and thriving Team.

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Credentials

  • First Aid Training
    HI FLY
    May, 2019
    - Oct, 2024
  • TALK-E Project: Hospitality and Tourism
    Kendall College
    Dec, 2016
    - Oct, 2024
  • Front Office Training
    Turismo de Portugal
    Sep, 2016
    - Oct, 2024
  • Housekeeping
    Turismo de Portugal
    Sep, 2016
    - Oct, 2024
  • Personal Marketing
    Adecco
    Jan, 2016
    - Oct, 2024
  • Certificate Level 7
    Cambridge School
  • Commercial, Communication and Marketing
    Movijovem
  • Creativity Course
    Valente Produções, Lda
  • Funcional Eficiency
    Movijovem
  • Revenue Management
    Movijovem

Experience

  • SUD Lisboa
    • Portugal
    • Events Services
    • 1 - 100 Employee
    • Groups & Events Coordinator
      • Sep 2022 - Present
  • QBEP
    • Event Manager
      • Dec 2021 - Aug 2022

      - Managing operational and administrative functions to ensure projects are delivered efficiently; - Coordinated and monitored event timelines; - Edited, prepared, and designed promotional materials. - Managing operational and administrative functions to ensure projects are delivered efficiently; - Coordinated and monitored event timelines; - Edited, prepared, and designed promotional materials.

  • Fidelidade
    • Insurance
    • 700 & Above Employee
    • Business Assistant
      • Apr 2021 - Nov 2021

      - Claims Manager; - Provide Sinister Customer Support; - Analysis of the causes and circumstances of the claims and response in compliance with the legal obligations. - Claims Manager; - Provide Sinister Customer Support; - Analysis of the causes and circumstances of the claims and response in compliance with the legal obligations.

  • endemic marketing
    • Portugal
    • Advertising Services
    • 1 - 100 Employee
    • Key Account Manager
      • Nov 2020 - Mar 2021

      - Planning and optimization of customers sales processes; - Help sustain and expand strategic partnerships; - Follow up with clients and maintain regular contact. - Planning and optimization of customers sales processes; - Help sustain and expand strategic partnerships; - Follow up with clients and maintain regular contact.

  • HI FLY
    • Russian Federation
    • Airlines and Aviation
    • Flight Attendant
      • May 2019 - May 2020

      - Providing high levels of customer services while engaging with customers; - Complying with safety and security standards; - Allowed me to: • work as a team • ability to adapt to new environments and people • flexibility and motivation to manage a demanding work schedule. - Providing high levels of customer services while engaging with customers; - Complying with safety and security standards; - Allowed me to: • work as a team • ability to adapt to new environments and people • flexibility and motivation to manage a demanding work schedule.

Education

  • ISCTE Business School
    Master's degree, Management
    2017 - 2019
  • Omni Aviation Group
    Cabin Crew Initial Training Course
    2018 - 2018
  • Universidade Europeia
    Bachelor's degree, Hotel Management
    2014 - 2017

Community

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