Andreia DIONISIO
Account Executive at Panopto- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
French Native or bilingual proficiency
-
Portuguese Native or bilingual proficiency
-
Spanish Full professional proficiency
-
English Native or bilingual proficiency
-
Italian Elementary proficiency
Topline Score
Bio
Marco De Santi
Andreia has consistently held the top sales spot each month for the last year and help train and coach new team members. She knows our product lines, our clients extremely well and has earned the respect of her co-workers through her hard work and successful sales. She would be a logical choice for management positions thanks to her business acumen.
Ermelinda P.
Andreia is a very dedicated professional! Always willing to put that extra help anytime someone needs you, your work ethics are pristine, and you are easily adjustable to a given situation. Your ability to go out of your way to help others has made you stand out. Thank you for being such a great colleague!
Ruben Teixeira
Have worked with Andreia for a few years now and she has been great to work with and really knows her stuff! we did an event back in 2019 and if it wasn't for Andreia and the team we would really struggle not thinking about all the things we needed beforehand. Highly recommend working with her
Marco De Santi
Andreia has consistently held the top sales spot each month for the last year and help train and coach new team members. She knows our product lines, our clients extremely well and has earned the respect of her co-workers through her hard work and successful sales. She would be a logical choice for management positions thanks to her business acumen.
Ermelinda P.
Andreia is a very dedicated professional! Always willing to put that extra help anytime someone needs you, your work ethics are pristine, and you are easily adjustable to a given situation. Your ability to go out of your way to help others has made you stand out. Thank you for being such a great colleague!
Ruben Teixeira
Have worked with Andreia for a few years now and she has been great to work with and really knows her stuff! we did an event back in 2019 and if it wasn't for Andreia and the team we would really struggle not thinking about all the things we needed beforehand. Highly recommend working with her
Marco De Santi
Andreia has consistently held the top sales spot each month for the last year and help train and coach new team members. She knows our product lines, our clients extremely well and has earned the respect of her co-workers through her hard work and successful sales. She would be a logical choice for management positions thanks to her business acumen.
Ermelinda P.
Andreia is a very dedicated professional! Always willing to put that extra help anytime someone needs you, your work ethics are pristine, and you are easily adjustable to a given situation. Your ability to go out of your way to help others has made you stand out. Thank you for being such a great colleague!
Ruben Teixeira
Have worked with Andreia for a few years now and she has been great to work with and really knows her stuff! we did an event back in 2019 and if it wasn't for Andreia and the team we would really struggle not thinking about all the things we needed beforehand. Highly recommend working with her
Marco De Santi
Andreia has consistently held the top sales spot each month for the last year and help train and coach new team members. She knows our product lines, our clients extremely well and has earned the respect of her co-workers through her hard work and successful sales. She would be a logical choice for management positions thanks to her business acumen.
Ermelinda P.
Andreia is a very dedicated professional! Always willing to put that extra help anytime someone needs you, your work ethics are pristine, and you are easily adjustable to a given situation. Your ability to go out of your way to help others has made you stand out. Thank you for being such a great colleague!
Ruben Teixeira
Have worked with Andreia for a few years now and she has been great to work with and really knows her stuff! we did an event back in 2019 and if it wasn't for Andreia and the team we would really struggle not thinking about all the things we needed beforehand. Highly recommend working with her
Credentials
-
Critical Thinking for More Effective Communication
LinkedInSep, 2022- Nov, 2024 -
Soft Skills for Sales Professionals (2018)
LinkedInSep, 2022- Nov, 2024 -
Cold Calling: Overcoming Sales Objections
LinkedInMay, 2022- Nov, 2024 -
Cold Calling: The First Seven Seconds
LinkedInApr, 2022- Nov, 2024 -
Identify Sales Growth Opportunities
LinkedInApr, 2022- Nov, 2024 -
Overcoming Obstacles for Promotion
LinkedInApr, 2022- Nov, 2024 -
Pivoting to Virtual Events
LinkedInMar, 2022- Nov, 2024 -
Sales Pipeline Management
LinkedInJan, 2022- Nov, 2024 -
Social Marketing Certification
Hootsuite AcademyApr, 2021- Nov, 2024 -
Hootsuite Platform Certification
Hootsuite AcademyMar, 2021- Nov, 2024 -
CPD Level 3 Social Media
Oplex CareersNov, 2018- Nov, 2024 -
The Fundamentals of Digital Marketing
GoogleOct, 2018- Nov, 2024 -
CPD LEVEL 3 Event Planning and Management
Oplex CareersMar, 2017- Nov, 2024 -
IOLEN LEVEL 3 Digital Marketing Strategies
My Learning HubMar, 2017- Nov, 2024 -
IOLEN LEVEL 3 Wedding Planning
My Learning HubMar, 2017- Nov, 2024 -
Certified Customer Success Manager (CCSM) Level 1
SuccessHACKERMay, 2022- Nov, 2024
Experience
-
Panopto
-
United States
-
IT Services and IT Consulting
-
100 - 200 Employee
-
Account Executive
-
Jun 2022 - Present
Le support vidéo est devenu un incontournable dans la formation qu’elle soit en continu ou en école. J'accompagne les ressources humaines des entreprises à identifier leurs enjeux et les accompagne dans le déploiement de leur projet de formation continue et d'intégration des nouveaux employés. Et j'assiste les écoles et universités dans leur transition digitale afin que l'expérience de nos étudiants devienne interactive. Pour cela, j'aide à la définition des besoins, analyses et préconisations de services adaptés dans la transition digitale des entreprises et grandes écoles auprès d'interlocuteurs clés. Je participe au développement et à la gestion d'un portefeuille client, spécifiquement sur le territoire France et Italie. Show less
-
-
-
ESG (Customer Success as a Service®️)
-
United States
-
Business Consulting and Services
-
1 - 100 Employee
-
Insight Sales Consultant at Genesys
-
May 2019 - Jun 2022
- Improve metrics and reduced churn by increasing retention. - Work with the marketing team to generate new leads - Put in place new promotion sales campaigns - Provide feedback on Client needs - Researching accounts to identify key players and generate interest - Improve metrics and reduced churn by increasing retention. - Work with the marketing team to generate new leads - Put in place new promotion sales campaigns - Provide feedback on Client needs - Researching accounts to identify key players and generate interest
-
-
-
Genesys
-
United States
-
Software Development
-
700 & Above Employee
-
Beyond Account Executive - South EMEA
-
May 2019 - Jun 2022
- Sourcing new sales opportunities via inbound leads and outbound cold calls and emails - Performing online demos to direct and indirect customers - Partnering with other channels to build a pipeline and close deals - Meet and liaise with clients to discuss and identify their training requirements - Keeping in contact with the partners to maintain compliance - Sourcing new sales opportunities via inbound leads and outbound cold calls and emails - Performing online demos to direct and indirect customers - Partnering with other channels to build a pipeline and close deals - Meet and liaise with clients to discuss and identify their training requirements - Keeping in contact with the partners to maintain compliance
-
-
-
OYM
-
United Kingdom
-
Events Services
-
1 - 100 Employee
-
Online Marketing Specialist
-
Mar 2017 - Oct 2021
I help to bridge the gap between businesses and the online digital world, helping them to market their products, services, and brand in the right way. I perform various functions to ensure improved marketing strategies for my clients:- Ensure improved marketing strategies for their clients or organizations.- Discover new ways businesses can engage with existing customers and attract new ones by evaluating the current marketing strategy.- Suggest or implement improvements in areas like SEO, social media, email marketing, and website design.- Improve and manage company branding, increase client engagement and communications with creative social media, email, mobile or local marketing campaigns.- Coordinate content platforms such as website landing pages and blogs. Show less
-
-
Event Manager
-
Mar 2017 - Oct 2021
Developed long-term business plan for each partner with the goal of generating revenue and pipeline trough:- Organised all partner and client events such as dinners and social events for relationship building- Led site visits and pre-event meetings with clients to discuss the flow and overview of the event and identify any areas of concern.- Synchronised all necessary suppliers to ensure all facilities and activities are executed on time.- Processed post-event summaries, invoices, and critiqued execution of event for general client service satisfaction.- Managed social media strategy, branding and street teams to ensure event attendance.- Designed event flyers, digital banners and menus.- Events managed: Weddings - Baptizings - Bachelor parties - Meetups Show less
-
-
-
Hilti Great Britain
-
United Kingdom
-
Construction
-
700 & Above Employee
-
Account Manager
-
Aug 2017 - May 2019
East London is a sector with over a hundred yards and more than 1,000 companies. My role is to establish and develop a lasting relationship with 25 focus customers. With+50 active and committed accounts, I act like a partner with them: - Expertise of needs - Analysis of proposed solutions - Reactivities on daily requests I also apply to develop my customer platform: - Identification of new Clients - Negotiation of new contracts - Presentation of new solutions East London is a sector with over a hundred yards and more than 1,000 companies. My role is to establish and develop a lasting relationship with 25 focus customers. With+50 active and committed accounts, I act like a partner with them: - Expertise of needs - Analysis of proposed solutions - Reactivities on daily requests I also apply to develop my customer platform: - Identification of new Clients - Negotiation of new contracts - Presentation of new solutions
-
-
-
Foot Locker EMEA
-
Netherlands
-
Retail
-
700 & Above Employee
-
Retail Store Manager
-
Oct 2016 - Mar 2017
In charge of the general operations of a store, that ask making sure it runs smoothly, cleanly and meets any budget or sales goals.Responsible for driving and maintaining top line sales of 2.1 million by Trained, developed and coached associates to improve performance in customer service, communication, and company policy. ☺ Store Operational Requirements. ☺ Drove highest KPI's within maintaining top talent. (Conv. 9.6%, ROV +10.2% YTD). ☺ Delivered WOW effective for seasonal display aisle rotations. ☺ Led and participated in Executive Leadership walkthroughs, giving insight into field strengths and opportunities. ☺ Ensuring compliance with health and safety legislation to maintain overall shrinkage levels to less than 0.20% for six months. Show less
-
-
Assistant Manager
-
May 2015 - Oct 2016
My daily job is to take care and optimise the sales by leading and coaching. I assist the managers in charge of the stock, the visual merchandising and the administrative.Daily basis:- Promotes and uses Product Knowledge training tools- Sets personal and team goals and monitors timely feedback- Conducts thorough New Hire orientation with all associates to introduce company policies procedures and standards- Executes visual merchandising- Conflict management- Work with District Manager and Human Resources department to address employee relation issue Show less
-
-
-
-
Event Coordinator
-
Nov 2008 - Mar 2015
Met with potential clients to provide information on services available for Stade de France arena, the Zenith Hall and Printemps de Bourges festival obtaining their business, ranging size from 2,000-200,000 visitors. ☺ Planned and coordinated the merchandising, set up details, rentals, and desired speciality items with client and club staff members. ☺ Managed and operations and merchandising: The design of the display. ☺ Assisted customers in High pressure and volume at peak time: up to 100 customers within 30 minutes. ☺ Coordinated all logistical aspects: inventory, restocking, crisis management. Show less
-
-
-
Les Pieds sous la Table
-
France
-
Retail
-
1 - 100 Employee
-
Event Planner/Community Manager
-
Jun 2012 - May 2013
“Les Pieds sous la table” is a traditional French restaurant. Their concept was to mix the culture with the gastronomy.Exceeded expectations by delivering corporate, social and private events (meetings, holiday events, birthday parties, exposition) at or under budget and meeting rigorous timelines. ☺ Worked with Clients to guide them through the event details and served as their personal ☺ Provided creative design, style and themes for each event. ☺ Planned and executed Social Media Campaign and Social Media Achievements ☺ Provide customer support to fans on all social media platforms ☺ Analysed and evaluated the marketing programs and provided input and recommendations. Show less
-
-
-
M'art'M
-
Région de Paris , France
-
Event Communication Consultant
-
Sep 2011 - Mar 2012
MartM is a studio who give the opportunity for independent artists to use professional equipment and help them to improve their visibility. Seamlessly planned, designed & directed the execution of the festival "Le Festival des artistes marathon" for the promotion of this Artists studio, ranging in size 2,500. ☺ Worked with Clients to guide them through the event details and served as their personal. ☺ Provided creative design, style and themes for each event. ☺ Planned and executed Social Media Campaign and Social Media Achievements. ☺ Provide customer support to fans on all social media platforms. ☺ Analysed and evaluated the marketing programs and provided input and recommendations. ☺ Financing Fund Search allocated budget and managing finances ☺ Researching and Booking venues, contacts, and suppliers. ☺ Ensuring that health, safety and insurance regulations are follow ☺ Managing a team and the Event. Show less
-
-
-
Asuivre Production
-
Région de Paris , France
-
Assistant Production
-
Mar 2011 - Nov 2011
A professionals union "Carré Bastille" needed to organise a cultural festival, the goal was to highlight their professional independence and the particularity of everyone in the heart of the town. Orchestrated production of “Bastille Quartier Libre”, managed event up to 50,000 guests and ensured the execution of services including but not limited to public/guest safety, cleanliness of the facility, room set-up, power distribution and lighting within five months' time of preparation. ☺ Led site visits and pre-event meetings with clients to discuss the flow and overview of the event and identify any areas of concern. ☺ Created new marketing strategies and Coordinate content to social medias. ☺ Coordinated and supervised the agendas creation and maintained the necessary level of communication between the client and the participants. ☺ Successfully recruited and trained volunteers as needed. ☺ Created audience on all social media platforms ☺Booking venues, entertainment, equipment, and supplies. ☺ Ensuring that health and safety legislation is strictly follow Show less
-
-
-
Comexposium
-
France
-
Events Services
-
400 - 500 Employee
-
Marketing & Communications Officer
-
Sep 2007 - Jun 2008
The Foire de Paris, which is the largest general fair in Europe. This retail event had been 670,000 visitors whom 80% had made purchases, spending on average €740 in 2008. Developed and evaluated comprehensive communication reports based the marketing strategies Liaised with customers to promote the largest general fair in Europe: “La Foire de Paris”. ☺ Generated summaries, press releases and media reports to develop the traffic. ☺ Evaluated information and determined who was needed to handle a crisis. ☺ Organised PR events to help promote “Foire de Paris”. ☺ Displayed ability to multi-task during the event. ☺ Analysed and obtained data of the retail event to improve the spending average. Show less
-
-
-
Sol do Ave
-
Portugal
-
Civic and Social Organizations
-
1 - 100 Employee
-
Project Director’s Assistant
-
Feb 2006 - Aug 2006
Coordinated with Project Manager(s) on various aspects of multiphase Search Engine Optimisation & Reputation Management projects, including task assignments, deadline management, billing, and project movement. ☺ Coordinated diverse and multiple projects at the same time from start to completion. ☺ Prepared project performance reports, weekly project progression updates, and analysed ranking reports. ☺ Maintained accurate job records, updated schedules and expense reports. ☺ Developed project plan and schedules using MS Project setting milestones and timelines with the expected deliverables. ☺ Produced project information with MS Visio presentations for efficient and proper communication to clients/customers and other team members. Show less
-
-
Education
-
Université Paris-Sorbonne
Professional Master's degree, Touristic Project Management -
IEMI-CMH Academy
Master of Business Administration (MBA), Marketing/Marketing Management, General -
IEMI-CMH Academy
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services -
Université Paris Ouest Nanterre La Défense
Professional Licence (BS Degree), Natural Resource Recreation and Tourism -
IUT (Institut Universitaire de Technologie)
DUT (University Degree), City/Urban, Community and Regional Planning