Andrei Lemo Tanasa

Customer Support Operations Specialist at Instapage
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Contact Information
us****@****om
(386) 825-5501
Location
Timiş, Romania, RO
Languages
  • English Native or bilingual proficiency
  • Romanian Native or bilingual proficiency
  • German Elementary proficiency

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Bio

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Credentials

  • Marketing Tools: Digital Marketing
    Lynda.com
    Feb, 2019
    - Nov, 2024
  • Serving Customers Using Social Media
    Lynda.com
    Feb, 2019
    - Nov, 2024
  • Building Rapport with Customers
    Lynda.com
    Jan, 2019
    - Nov, 2024
  • Customer Service Foundations
    Lynda.com
    Jan, 2019
    - Nov, 2024
  • Customer Service: Problem Solving and Troubleshooting
    Lynda.com
    Jan, 2019
    - Nov, 2024
  • Delivering Bad News to a Customer
    Lynda.com
    Jan, 2019
    - Nov, 2024
  • How to Get Great Customer Service
    Lynda.com
    Jan, 2019
    - Nov, 2024
  • Google Ads Mobile
    Google Ads
    Feb, 2019
    - Nov, 2024
  • Google Ads Mobile Certification
    Google Ads
    Feb, 2019
    - Nov, 2024
  • Google Ads Fundamentals
    Google Ads
    Jan, 2019
    - Nov, 2024

Experience

  • Instapage
    • United States
    • Advertising Services
    • 100 - 200 Employee
    • Customer Support Operations Specialist
      • May 2023 - Present

    • Customer Support Team Manager
      • Apr 2021 - May 2023

    • Customer Success Agent & Integrations Agent
      • Mar 2019 - Apr 2021

      Instapage is the leader in post-click-optimization ™.Our solution helps marketing teams increase advertising conversions through the building, personalizing, and optimizing of landing page experiences at scale.With over three million landing pages converting above 22%, Instapage is helping 15,000+ customers across 100 countries capture more value from their campaigns.A Leader in G2Crowd’s Conversion Rate Optimization, A/B Testing, and Landing Page Software grids, Instapage is ranked #1 in customer satisfaction. Show less

  • AndreiLemoDesign.SRL
    • Timis County, Romania
    • Company Owner
      • Nov 2018 - Present

      Residential and non-residential constructions. Residential and non-residential constructions.

  • Deltatel
    • Romania
    • Telecommunications
    • 100 - 200 Employee
    • Telecommunications Technician
      • Feb 2016 - Oct 2018

      Troubleshoot and resolve telecom issues both on the site and online. Trained other personal for specific telecom tasks. Helped build/test and implement telecom projects; in home country and abroad. Troubleshoot and resolve telecom issues both on the site and online. Trained other personal for specific telecom tasks. Helped build/test and implement telecom projects; in home country and abroad.

  • AEM
    • Romania
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Machine Operator
      • Sep 2006 - Feb 2016

      Programing, Operation and maintenance of industrial ERSA soldering machines/robots. Programing, Operation and maintenance of industrial ERSA soldering machines/robots.

Education

  • Ioan Slavici University
    No Degree, Computers and information technology
    2009 - 2011
  • Tibiscus University
    No Degree, Computers and Applied Informatics
    2007 - 2008
  • Energetic Timisoara High School
    Bacalaureat, Electronics & Energy Technician, Energy Management and Systems Technology/Technician
    2002 - 2007

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