Andrei Costin Hetel
Sales & Customer Service Manager at ASI Group- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
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French Professional working proficiency
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Dutch Elementary proficiency
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Romanian Native or bilingual proficiency
Topline Score
Bio
Credentials
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Learning BIM 360 Design
LinkedInNov, 2019- Nov, 2024 -
Sales Pipeline Management
LinkedInAug, 2018- Nov, 2024
Experience
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ASI Group
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United States
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Wholesale Building Materials
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1 - 100 Employee
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Sales & Customer Service Manager
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Jan 2023 - Present
• Focus on the overall customer experience and strategic direction of the internal sales division • Build and develop the current internal sales team • Implementing new strategies to drive the business where appropriate • Generating leads and developing client relationships • Provide solutions to ensure company growth and survival • Provide an Extraordinary Customer Experience • Focus on the overall customer experience and strategic direction of the internal sales division • Build and develop the current internal sales team • Implementing new strategies to drive the business where appropriate • Generating leads and developing client relationships • Provide solutions to ensure company growth and survival • Provide an Extraordinary Customer Experience
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Amazonia Bio
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Belgium
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Food and Beverage Manufacturing
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1 - 100 Employee
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Senior Sales&BD Specialist - International Markets
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May 2020 - Jan 2023
Food & Beverage raw materials production • International markets business development • New markets, growth areas, trends, customers, partnerships, products and services • Prospect, qualify, sell, customer service. Pipeline management. • Strategic planning and positioning in the appropriate markets. • Sales forecasts and analysis. • Develop and implement business sales and marketing strategies. • ODOO environment ERP and CRM. • Trade fairs & Exhibitions: BIOFACH, ANUGA, VITAFOODS, NATEXPO, FOOD INGREDIENTS,PLAM, FFF&Health.
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SUAZIO
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Belgium
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Market Research
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1 - 100 Employee
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Marketing Specialist
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Jan 2020 - Mar 2020
Health Industry consulting and research • Client database development and maintenance (medical). • Interview medical professionals, collect and organize data obtained during research period. • Customer Service/Telemarketing outbound • Salesforce CRM. • COVID interrupted project Health Industry consulting and research • Client database development and maintenance (medical). • Interview medical professionals, collect and organize data obtained during research period. • Customer Service/Telemarketing outbound • Salesforce CRM. • COVID interrupted project
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MAER Marmura Granit
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Romania
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Construction
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1 - 100 Employee
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National Sales Manager
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Jun 2017 - Jul 2019
Granite, Marble, Semiprecious Stones, Building Materials Factory&Supplier • Analyze supply and demand, changing trends, economic indicators and competitors. • Convey customer needs and preferences to design and production departments. • Events, training seminars, manufacturer product showcases, off-site locations. • Delivered sales presentations at national conferences to highlight industry trends, provide additional training, clarify new business goals and award top sellers. • Monthly, quarterly and annual sales forecasts/short and long-term performance objectives. • Determined annual unit and gross-profit plans by implementing marketing strategies and analyzing trends and results. • Sales department improvements, updates to company marketing, cost analysis and presentations. • Recruiting, formation, coaching, continuous training of the sales team.
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NORD HIRE AG S.A.
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Romania
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National Sales Manager
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Aug 2013 - May 2017
Constructions, Demolitions, Concrete Cutting, Heavy Machinery Rental • Annual unit and gross-profit plans,marketing strategies and trends/results analysis. Business plan and forecasts. • Recruited, interviewed, hired and trained production staff of 25-50 employees. • Hired and motivated 5-sales member team achieving over $3.000.000 in sales per year. • Prepared monthly, quarterly and annual sales forecasts to effectively plan sales strategies. • Researched and identified potential customers and new market opportunities on continuous basis to maintain sustained revenue growth. • Directed team of 10-50 skilled workers to ensure quality, compliance and safety. • Planned, organized and managed crews and subcontractors through expert communication and handling of all work orders and purchase orders. • Partnered with engineering and coordinated with vendors and contractors to align timelines, phases and work to be performed across projects or shutdowns. • Mitigated risk, coordinating plans and specifications to ensure compliance with permitting and regulatory agencies.
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Integrisoft Solutions (Membru Fondator Smart Alliance Cluster)
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Romania
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Software Development
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1 - 100 Employee
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Regional Manager
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Aug 2012 - Aug 2013
Software development, Software products, Web applications, and Outsourcing for software development. • New Business Development & Key Accounts relationship. Dealers relations. Project Management of the AGILE implementation process. • Strategic sales planning & implementation. • Partners relationship, bid/tender coordination, strategic accounts contract negotiation. • Management of the sales process within the company. Delivered and supervised online and onsite business presentations.
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Luxury Intl Real Estate
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Bucharest, Romania
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Sales Director
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Sep 2011 - Aug 2012
Real Estate, Property&Facility Management Business Development Strategies development and implementation Sales Pipeline Management Sales training and personnel development Contracting procedures Strategical growth of the business Create and implement strategic sales and marketing plans Monitor competitors’ products, Develop an operating budget for the sales division that meets business goals Sales forecast and set appropriate performance goals Complete market research and analyze results Develop and maintain positive relationships with key clients, including negotiating and closing on major contracts
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H.G.A. Servimpex SRL
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Romania, Nigeria
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Executive Manager
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Sep 2009 - Jan 2012
Special constructions, general contracting. • Planning, budgeting and direction of construction projects. • Managed teams of 1-3 general contractors and reported project progress (ZUBLIN, STRABAG, MONTICOR, MAX BOEGL). • Coordinated with stakeholders and managed project activities on $ 10.000.000- 40.000.000 value projects. • Management/Implementation of the ISO 9001:2008, ISO 14001:2004,OHSAS18001:2007 quality standards. • BREEAM, LEEDS procedures. • HSSE, HSEQ procedures implementation. • Management of the sales process within the company. • Tenants relations, Property Management. • Construction site pre-inspections and post-construction audits coordination. • Led planning, budgeting and direction of all construction projects. • Led and managed resolution of all issues during project construction and commissioning phases. • Complied with operational standards and OSHA regulations. • Coordinated training for construction teams on site-specific requirements, techniques and procedures. • Supervised residential and commercial new construction and remodel.
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Orange
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France
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Telecommunications
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700 & Above Employee
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B2B Sales Coordinator and Telecom Business Consultant
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Nov 2006 - Jan 2009
• Customer fidelization and retention programs, cross-selling, B2B consultative selling, fixed/mobile telecommunication solutions. • Market share increase from 3% to 25% in the designated area (Algeciras, Spain), between 2006-2008. • Management of the sales team (3 to 5 people) in the designated area. • Customer fidelization and retention programs, cross-selling, B2B consultative selling, fixed/mobile telecommunication solutions. • Market share increase from 3% to 25% in the designated area (Algeciras, Spain), between 2006-2008. • Management of the sales team (3 to 5 people) in the designated area.
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ITAGUA, Bar de copas&cafeteria
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Málaga Area, Spain
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General Manager & Owner
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Nov 2004 - Nov 2006
Bar de copas en la Malagueta, frente a la Plaza de Toros. -General management, public relations, suppliers relations. -Private and corporate events, Music weekends. -Capacity 150pers. Bar de copas en la Malagueta, frente a la Plaza de Toros. -General management, public relations, suppliers relations. -Private and corporate events, Music weekends. -Capacity 150pers.
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CARIOCA, Brazilian restaurant&bar
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Bucharest, Romania
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General Manager and Partner
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Sep 1999 - Jun 2004
General management, public relations, supplier relations. -Capacity +300pers, catering kitchen capacity 1000 meals/day. -Catering, corporate and private events and parties, General management, public relations, supplier relations. -Capacity +300pers, catering kitchen capacity 1000 meals/day. -Catering, corporate and private events and parties,
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Sodexo
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France
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Facilities Services
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700 & Above Employee
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Sales and Marketing Coordinator
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Sep 1998 - Sep 1999
6000 POS contracted 1998-1999 5 to 10 people Sales Management Responsible of Sodexho Pass participation in fairs and exhibitions. 6000 POS contracted 1998-1999 5 to 10 people Sales Management Responsible of Sodexho Pass participation in fairs and exhibitions.
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Vodafone
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United Kingdom
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Telecommunications
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700 & Above Employee
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Collection/Fraud Representative
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Apr 1997 - Aug 1998
• Fraudulent activity supervision/loyalty and retention programs/database monitoring and achieving extraordinary customer relations. • Fraudulent activity supervision/loyalty and retention programs/database monitoring and achieving extraordinary customer relations.
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Education
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1995 - 2002
Universitatea Tehnică de Construcții din București
Bachelor's degree, Construction Management -
1991 - 1995
Colegiul National Sfantul Sava Bucuresti
Bachelor's degree
Community
