Experience

Welocalize

• United States
• Translation and Localization
• 700 & Above Employee

• Senior Project Manager

  • May 2021 - Present

• Project Manager

  • Nov 2018 - May 2021

  Responsible for ensuring the successful planning, execution, tracking, delivery and closure of client projects. - Risk analysis and contingency planning- Leading the internal and external team to successful execution and delivery of client projects- Creating schedule and monitoring timeliness of delivery.- Managing the budget and controlling project costs.- Establishing and nurturing relationships with the customer, internal teams and external suppliers.- Overseeing project activities and ensuring resolution to any problems that may arise (corrective and preventive action).- Actively seeking ways to optimize delivery, client satisfaction, quality and profitability.- Reporting, both in written and verbal form, to internal and external stakeholders regarding Project scope, financials, progress and status, formally and on an ad-hoc basis as required.- Ensuring finance systems are kept up to date and accurate.- Process documentation and knowledge management. Show less



Genpact

• United States
• Business Consulting and Services
• 700 & Above Employee

• Senior Process Associate

  • Feb 2016 - Nov 2018

  Team Controller - Senior Credit Analyst, part of Credit Management, Accounts Receivables Current role as a Team Controller enables me to identify opportunities for continuous process improvement and innovative solutions. Another important aspect of my current role implies managing first level escalation, daily process supervision and distribution of workload and additional activities, develop new performance measurements, standardizing the reporting forms/leaves planning. General responsibilities>Credit Analyst Senior PA • working with the management team and customer to design, implement and drive Value Generating roadmaps, alongside Transition, Training, Ops and Practice in order to understand contractual commitments, deal books and customer priorities • evaluating clients credit data and financial statements in order to determine the degree of risk involved and reviewing the customer data application forms before sending them for approval • analyzing clients` accounts in order to release orders or placing them on hold, as well as increasing or decreasing credit limits for all customer accounts • conferring with clients to verify their financial/credit transactions and to resolve their complaints • communication with the other departments as Cash Application and Collection in order to help them control credit exposure, make payments on time, and reduce the risk of customer dispute Show less



Atelier Events

• Australia
• Events Services

• Bartender

  • Dec 2012 - Dec 2015

  - As a bartender I had the following responsibilities: order or requisition liquors and the necessary supplies, create drink recipes, plan the bar menu, supervise the work of bar staff, provide customer service, collect payment, deliver beverage orders and use computer systems to enter data - From my point of view, the most important aspect of my job was developing constructive and cooperative working relationships and maintaining them over time while providing guidance and support for my team - Some of the skills I have acquired include monitoring and controlling resources and overseeing the spending of money, performing administrative activities, organizing, planning and prioritizing work, thinking creatively, scheduling work and processing information Show less



J & L Services dba McDonald’s

• Myrtle Beach, South Carolina Area

• Staff Member

  • Jun 2011 - Oct 2011

  - Basic responsibility was to satisfy the customer by delivering an impressive experience through quality, service and cleanliness - I was trained in the following areas and my associated duties included: working well in a team environment, cash register responsibilities, cleaning, cooking, and the opening and closing of the restaurant - I had the opportunity to test and improve my English and Spanish language skills and experience for the first time a new set of work ethics and social norms - The experience as a whole has led to a better understanding of teamwork, working under pressure, meeting deadlines and preparing the necessary paperwork for the agency Show less